Senior Account Manager

Job description / Role

Allianz Group is one of the most trusted insurance and asset management companies in the world.

We are hiring for a Senior Account Manager to join our team in Dubai.

The Role:
Be a point of contact for your clients and develop a strong, long-lasting relationship.

Main Tasks:
- Maximize the retention of your portfolio
- Ensure proper pricing based on policy performance
- Identify cross and up-selling opportunities
- Service customers based on company's Service Model
- Interact closely with other core functions (i.e., Risk, Claims, etc)
- Apply commercial underwriting standards to ensure profitability and quality of customer portfolio

Future Challenges:
- Identify upselling opportunities
- Ensure long-term profitability and quality of customer portfolio

KPI:
- Portfolio retention
- Business growth (top line development)
- Profitability and quality of portfolio
- Customer satisfaction (Net Promoter
Score, Voice of the Customer)
- Achievement of service levels per segment

Market knowledge and Product Excellence:
- Become ambassador of Allianz Trade to the market and offer services supporting the market position of the company
- Ability to establish and retain a positive network within the market with specific focus on key decision makers and influencers
- Develop strong technical knowledge

Interpersonal skills:
- Excellent active listening skills
- Adaptability and strong problem-solving skills
- Ability to collect, track, and analyze data.
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to multitask and juggle several responsibilities simultaneously
- Be able to control and manage negotiations effectively
- Preferable - Arabic language
- Preferable - Trade Credit Insurance experience

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.

About the Company

With over 159,000 employees from 172 nationalities across more than 70 countries, we are one of the world's most trusted insurance and asset management companies. We offer a broad range of products and services in property/casualty insurance, life/health insurance, and asset management. We have our largest operational presence in Europe, and our parent company, Allianz SE, is headquartered in Munich, Germany. From jobs in Actuarial, Business and IT to Inhouse Consulting and Investment Management - your opportunities are endless!