Senior Analyst - Data and Analytics (Level Shoes)

Job description / Role

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up The Greenhouse, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

We are looking for a Senior Analytics Associate to own our web and marketing analytics ecosystem, ensuring seamless event tracking, performance measurement, and data-driven decision-making. You will be responsible for implementing and optimizing tags, managing pixels and conversion APIs, and collaborating with cross-functional teams to track key business initiatives.

In this role, you will bridge the gap between marketing, product, and data teams, ensuring that we have the right data at the right time to optimize user experiences and maximize conversion rates.

If you are passionate about marketing technology (MarTech), data accuracy, and performance tracking, this is your opportunity to drive impact at scale!

Key Responsibilities

• Own event tracking and tagging across web and mobile using Google Tag Manager (GTM).
• Manage Google Analytics 4 (GA4) setup, including enhanced eCommerce tracking and user behavior analysis.
• Oversee Adjust (MMP) tracking to ensure accurate mobile attribution.
• Implement and manage Meta (Facebook) Conversion API, Google Ads Enhanced Conversions, and other key ad platform tracking tools.
• Ensure data integrity by handling event deduplication (server-side vs. client-side tracking).
• Debug pixel discrepancies and work closely with engineering teams for advanced implementations.
• Collaborate with product teams to design and execute A/B tests to improve conversion rates and user experiences.
• Analyze test results and provide clear insights to guide business decisions.
• Build and maintain performance dashboards in Looker, Google Data Studio, or BigQuery.
• Monitor and debug tracking anomalies to ensure clean, actionable data.
• Work with marketing, product, and engineering teams to ensure seamless data flows.
• Manage internal stakeholders and create an analytics roadmap.
• Stay updated on privacy regulations (GDPR, CCPA) and implement compliant tracking solutions.
• Continuously improve tracking methodologies and develop documentation for internal teams.

Ideal Candidate Profile

• Proficiency in SQL and JavaScript for advanced analytics and tracking implementations.
• Expertise in Google Tag Manager, GA4, and event tracking best practices.
• Experience implementing Meta (Facebook) Pixel, Google Ads, and Conversion APIs.
• Ability to query large datasets, extract insights, and automate reporting.
• Understanding of statistical significance, test setup, and analysis.
• Experience with Looker, Google Data Studio, or similar tools for reporting.
• Strong analytical mindset with the ability to troubleshoot tracking issues.
• Familiarity with GDPR, CCPA, and cookieless tracking strategies.
• Python knowledge is a plus.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Tech
Role: Business Analyst

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.