Senior Associate - Ecommerce Concessions at Level Shoes

Job description / Role

Inspire | Exhilarate | Delight

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

What you'll be doing

As a key member of the Ecommerce commercial team, you'll manage the day-to-day relationship with our e-concession partners, ensuring strong alignment across product, commercial, and marketing initiatives.

Key Responsibilities:

• Act as the main point of contact for selected e-concessions, ensuring alignment on priorities and smooth day-to-day operations.
• Analyse brands trade performance, identify growth opportunities, and communicate insights internally and externally.
• Plan and execute end-to-end digital campaigns in collaboration with the brands and internal creative and marketing teams.
• Work cross-functionally with wider teams including studio, digital merchandising, and creative to ensure products go live on time, receive proper onsite visibility, and are actively supported across marketing and content channels.
• Liaise with operations and retail concessions teams to streamline processes and ensure a seamless customer experience.

What you'll need to succeed

• Commercial and analytical mindset.
• Experience working within an ecommerce retail business, partnering with brands.
• Experience within a fashion or accessories business.
• Experience with stakeholder relationships and the ability to communicate effectively and present data.
• Team player and roll up your sleeves mentality.
• Ability to multi-task.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department: E-Commerce

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.