Senior Associate - Operations Finance


Dubai, UAE

Ref: SP779-15

Job description / Role

Employment: Full Time

Purpose of Job:
Be the reliable and frugal financial counterpart for Riders, Agencies, and Deliveroo. Support the Ops Finance team by taking responsibility for the administrative elements related to Rider payments.

Main Responsibilities:
• Prepare accurate and timely invoices and statements for external vendors.
• Respond to all payroll inquiries on a daily basis via all communication channels.
• Resolve payroll discrepancies reported by internal and external stakeholders.
• Report periodically to external vendors with respect to rider payroll.
• Calculate rider bonuses and tips on a weekly/monthly basis
• Review rider data, upload data in real-time and correct data uploaded to achieve accuracy
• Support the rider finance team to adhere to strict payment timelines by providing up-to-date status of assigned tasks.


• University degree holder.
• 2-3 years of experience in computing payroll, data entry, and related reporting to internal and external stakeholders.
• Strong mathematical skills with experience in MS Excel and Google Sheets.
• Fluent written and spoken English.
• Ability to thrive in a fast-paced, start-up environment.
• Ability to multitask, provide excellent customer service, prioritize and be a team player.
• Arabic is a plus

Benefits and Diversity
• Annual Holiday Leave
• Work visa
• Medical insurance
• Annual home flight tickets
• Free Deliveroo Plus - Free delivery and access to special offers
• Maternity & Paternity benefits
• End of year parties & regular social events
• An extremely fun team to work alongside!

About the Company

Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world.

Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe.

Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.