Senior Business Performance And Transformation Officer

Job description / Role

Role purpose

Planning and executing the migration of dashboards for Branch Network Management (BNM). Drives business growth by enhancing Branch Network Management (BNM) through effective budget management, performance reporting, and KPI alignment. This role ensures financial discipline, supports strategic decision-making, and improves branch sales performance.

Key accountabilities of the role

1. Performance management
   Support in the planning and execution of a comprehensive BNM function.
   Manage initiatives for the annual improvement plan and actively participate in the annual budget process.
   Direct key components of the BNM performance management strategy.
   Foster relationship building, collaboration, and knowledge sharing with group partners and area representatives, ensuring effective, coordinated, and joint planning efforts.
   Manage, enhance, and maintain the existing performance monitoring system.
2. Migration of reports to Power BI
   Migrate performance management information to Power BI for all distribution channels and generate performance reports across Branch Network Management.
   Develop the management information hub system incorporating quality assurance processes throughout the system.
   Create automation solutions using the Microsoft Power platform and support users.
   Supply solutions for Power BI requests from management.
   Develop a model to capture and identify the lead conversion report and ratio.
3. Budgeting and cost control
   Design effective budget models for BNM departments.
   Oversee budget planning and requirements for BNM units.
   Supervise cost-benefit and other analyses.
   Lead the team in cost control measures.
   Coordinate with department heads to maximize profitability.
   Track and maintain operational and capital expense budgets.
4. Distribution targets process
   Distribute the targets based on historical data and the ability to sell, and ensure the creation of a suitable formula to showcase fairness and adequacy.
   Control and oversee all targets activity for sales teams as required.
   Regularly monitor performance versus plan while identifying areas requiring focus.
5. Financial feasibility and cost analysis
   Perform feasibility study or relocation cost analysis for new branches.
   Maintain platform for calculating the breakeven based on data gathered from area managers and facility management.
   Present study results and follow up for required approvals as appropriate.
6. Power BI dashboard owner
   Develop Power BI dashboards and reports for BNM.
   Maintain the system and provide technical support.
   Serve as lead contact point for system vendors or solution providers.
   Educate and support BNM Power Platform users.
7. KPI and dashboard transformation
   Coordinate and administer management information transformation activities (workshops, meetings, projects, etc.) for members in line with BNM long-term strategy and annual operating plan.
   Keep up to date on topics of expertise and act as the point of reference within BNM.
   Lead day-to-day management activities while providing appropriate levels of support and coaching for end users.
   Lead analysis studies in production, maintenance, reliability, sanitation, and management systems.
   Analyze data, evaluate results, and develop recommendations and roadmaps across multiple workstreams.
   Build and maintain effective partnerships with key cross-functional leaders (BNM heads and department owners) and project team members.
8. Statistics reports
   Supervise the quarterly and yearly statistics analysis requirements of governmental statistic centers.
   Ensure the accuracy of submissions.
9. Other segments services
   Provide support to other segments and channels to conduct their performance reviews and incentives.

Specialist skills / technical knowledge required for this role

• Strong analytical and problem-solving skills with a passion to deliver positive impact.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis techniques (e.g., regression analysis, hypothesis testing, A/B testing, and experimental design).
• Experience with creating complex Power BI dashboard reports and automation (data visualization tools and techniques). Experience in Power Automate, Power Apps, and Alteryx is preferred.
• Understanding of business processes and how data can be used to improve them.
• Knowledge of data modeling and database design.
• Advanced Excel skills including VBA macros, Power Pivot, and Power Queries. SQL query knowledge is preferred.
• Good understanding of products, policies, plans, and objectives to proactively embrace systems and procedure changes within the function.
• Knowledge of key financial concepts and accounting is preferred.
• System development and programming background.

Previous experience

Minimum 5 years experience in business analysis, automation, and supervising teams.

Required experience

Senior individual contributor.

Key skills

Business intelligence, children activity, business analysis, corporate sales, ABB, corporate development.

Employment type

Full time

Vacancy

1