Senior Change Manager

Job description / Role

Company overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Senior Change Manager at the Group AI Office is responsible for ensuring the successful implementation and uptake of AI initiatives within Al-Futtaim. This role involves creating and executing change management plans and communication strategies to promote AI adoption across business divisions and corporate functions. Collaboration with senior leadership is key to align change initiatives with strategic goals, ensuring stakeholder buy-in and addressing any resistance or risks. The success of these change initiatives is measured by their impact on AI adoption, engagement levels, and the realization of the Group's strategic AI objectives.

What you will do

• Translate Group AI vision and strategy into change priorities and overall change management framework for AI.
• Formulate holistic change agenda and objectives for both the Group and Division/Corporate Function levels.
• Develop and implement change management strategies and plans to support the adoption of AI tools and resources.
• Conduct impact analyses, assess change readiness, and engage key stakeholders as required.

• Own execution and coordinate Group AI Office change initiatives including development of actionable change deliverables.
• Develop and deliver structured change communications for Group AI Office change priorities across internal channels.
• Collaborate with Group communications team to craft compelling and engaging communications plans to employees.
• Build relationships and secure buy-in from relevant stakeholders for the Group AI change agenda.
• Work proactively to identify opportunities to accelerate momentum of AI adoption across the Group.

• Provide regular reporting and insights into the performance of change communications and AI adoption.
• Prepare updates and reports on AI change initiatives to Group AI leadership and other senior meetings.
• Track, raise, and mitigate risks related to the people and change impact of AI.

Required skills to be successful

• Strong understanding of change management principles, methodologies, and tools.
• Excellent stakeholder management skills, able to influence diverse stakeholders.
• Strong business acumen and understanding of AI's business value and people impact.
• Excellent communication skills, capable of crafting impactful messaging for diverse audiences.

What qualifies you for the role

• A business or technical degree from a reputable institute.
• A minimum of 10 years of experience in change management, preferably in a technology-driven environment.
• Proven experience in managing change in large, complex transformation initiatives.
• Change management certification or designation (e.g., Prosci, CCMP) preferred.
• Knowledge of Agile methodologies.

Candidate experience

Weu2019re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click u201capplyu201d: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.