Senior Copywriter

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The Senior Copywriter will be responsible for meticulously detailed, engaging, and on-brand copy. With a focus on luxury footwear, accessories, the copy produced should highlight each product's unique attributes, craftsmanship, and brand heritage while aligning with the tone that defines Level Shoes. The Senior Copywriter will thrive in a dynamic, fast-paced setting where quick turnarounds and high standards go together.

What you will be doing:
- You will write English product descriptions to the highest standard, adhering to daily targets of 60 products for levelshoes.com, ensuring all copy is consistent and accurate
- You will deliver BAU excellence, maintaining the Level Shoes degree of high quality and the brand tone of voice, confidently working across multiple tools and content formats when required
- You will be proactive in product, brand, and competitor research, staying up to date with industry news
- You will attend relevant brand training sessions and present points of interest back to the team
- You will manage the Junior team focusing on the Copywriting team's workflow, daily deliverables, proofreading, and editing
- You will mentor new members of the team - introducing them to processes and ways of working, ensuring that writing standards are maintained
- You will demonstrate a proactive approach to work, showing initiative and suggesting ideas to continuously improve quality and ways of working
- You will be the point of contact for all studio-related copy queries, effectively communicating and liaising with other departments within the business (including KSA)
- You will support the Content Lead and Manager in ad-hoc projects and requests when required.

- You have 3 years' experience minimum as a copywriter in a luxury fashion e-commerce environment
- You have a strong knowledge and love of fashion at all levels from high-end designers to cutting-edge street style
- You are fluent in English and have an excellent writing style that is accurate, engaging, and adaptable, with an impeccable use of grammar
- You understand accessory construction
- You can work confidently as part of a team and autonomously
- You have excellent time management skills, with the ability to work quickly and accurately
- You are comfortable with digital work on an in-house CMS
- You are a strong communicator with the ability to lead and mentor.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department CREATIVE Role Sub-Editor

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.