Senior E-Commerce Support Engineer

Allegis Group

Dubai, UAE

Ref: HP602-1684

Job description / Role

Employment: Full Time

Our client, one of the largest payment solution providers in the Middle East, are seeking a E-Commerce Integration Lead for their Acquiring Operations department.

The successful candidate will have excellent communication skills, client-facing experience and be technically proficient in the technical integration of payment gateways with merchants websites. You will be able to understand a variety of programming languages, and will have a deep understanding of a variety of payment gateways and plugins such as Cybersource, Magento, MIGS, MPGS.

Brief Overview of Role and Responsibilities:

* Manage technical integration between payment gateways and merchant systems
* Lead integration team for an efficient merchant engagement for integration
* Deep understanding and hands-on experience with a variety of payment gateways, including Cybersource, MIGS, MPGS etc
* Manage and certify test merchant integration with the merchants technical team
* Support and coordinate with merchants for pilot testing and go live
* End to end on boarding delivery as per SLA
* Learn setup process and prepare the document process for any new application
* Preparation and timely reporting of periodic MIS reports
* Control Salesforce workflow process and managet the completion of tasks within service level timelines
* Preparation and maintenance of process documentation and trackers

Requirements

* Experience in the integration of online payment gateways and plugins such as CyberSource, Magento, MIGs, MPG’s, NeO, Comtrust, WorldPay, PayFort
* Client/customer focused, with experience interfacing directly with external parties
* Technically proficient in E-Commerce integration with merchant systems
* Software development background or technical knowledge in Java, .NET, C# or PHP
* Excellent written and oral English communication skills is an absolute must
* Knowledge of Agile practices and Project Management
* Excellent analytical skills
* Middle East experience preferred

The company can offer a competitive salary and the opportunity to progress your career with an industry-leader in the fast-growing payments industry.

About the Company

Allegis Group retired the "Talent2" name and re-branded its specialist recruitment professionals brand to Aston Carter.

Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled commitment to delivering first class service to our clients and candidates across professional disciplines, including Information Technology, Finance, Sales, Risk, Credit, Compliance, Operations, Marketing, Audit, HR and Engineering. Although we are retiring theTalent2 brand, our continued alignment with your company's business objectives will remain unchanged. As part of Aston Carter, our global presence gives us access to additional high-level talent, solutions and industry trends to better grow with our customers.

With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is an operating company of Allegis Group, a global talent solutions provider and the world's largest privately owned recruitment firm.

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Support Engineer salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience