Senior Home Finance Advisor

Job description / Role

Job description

To supervise and handle the process and service provided to the customers given approved finance from Mohammad Bin Rashid Housing Program - Dubai Government. Manage the meeting with applicants, provide them with all the required information about the finance, and answer all their questions regarding the process.

Manage the collection of all the required documents as per the advised checklist and advise the customer on the next steps. Attend to customers' queries over the phone and proactively update them on the progress of their file.

Manage the sourcing of deals in the system, send the file to the credit department, and follow up with them until the final approval. Coordinate between the sales support unit, home finance operation, MBRHE department, and the customer for the completion of document issuance, collateral collation, mortgage, and deal booking.

Follow up with the customer and home finance operation to clear all outstanding or any pending documents.

Provide the manager with daily and monthly department management information system (MIS) reports.

What we offer you

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class learning and development platform and career development
• Generous annual leave entitlement and private healthcare
• Preferential banking facilities for employees

About us

Emirates NBD is the leading banking group in the MENAT region. It was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD), which became the first national bank established in Dubai and the United Arab Emirates (UAE).

With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 6 March 2007 to form Emirates NBD, the largest banking group in the region by assets.

On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across corporate, retail, Islamic, investment, and private banking, global markets and treasury, asset management, and brokerage operations throughout the region.