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Job description / Role
Job summary
We are looking for a Senior Integration Manager to to help us build and lead our Integration Engineering team, which plays a critical role for Amazon Payments Services organization.
Amazon Payment Services (APS) is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services.
Integration Engineers work closely with some of our largest and most complex merchants and partners to help them design, plan, execute and scale their integrations with Amazon Payment Services.
This team's overarching goal is consistently improving merchant experience and driving operational excellence according to Amazon's Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results.
Key job responsibilities
- Supporting multiple integration projects simultaneously.
- Organizing and leading the acquisition due diligence process to identify integration needs and create integration plans while ensuring Amazon maintains appropriate rigor throughout the diligence process.
- Defining, tracking and communicating appropriate performance metrics to project teams and stakeholders.
- Participating in the continuous improvement of APS integration mechanisms and processes, as well as engaging cross-functional teams to continuously raise the bar by applying lessons learned.
- Technology, cloud or e-commerce industry experience.
- Recruit, develop, and lead a team of Integration Engineers based in Jordan and India.
- Develop and execute both the long-term vision and strategy for the team and oversee day-to-day operations.
- Partner deeply with Product and Engineering teams to build relationships and processes to better incorporate our largest and most complex merchants' needs into our product development cycle.
- Work closely with APS's Business Development Team to validate technical requirements, design, and integrate solutions for our merchants during the sales process.
- Lead the development of tools and scalable resources to ensure all merchants can successfully onboard to APS.
Requirements
Basic Qualifications
- 5+ years' people management experience of a technical team
- A Computer Science degree B.E/B.Tech or equivalent and deep understanding of modern programming languages
- A track record of building and leading a world-class integration engineering team.
- Previous technical experience with APIs, distributed systems, databases, and developer tools.
- Energy, enthusiasm, and passion for making our merchants successful
- Ability to operate and execute in a highly ambiguous and fast-paced environment
- Demonstrated Analytical ability, either in professional experience (data analysis) or education
- Excellent written and oral communication, ability to express thoughts logically and succinctly.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
Preferred Qualifications
- Masters Degree in Computer Science or equivalent from reputed university
- Previous experience working in a function related to e-payments and/or e-commerce at a payments processors or E-Commerce technology company
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.