Senior IT Infrastructure Specialist

Parsons International

Abu Dhabi, UAE

Ref: HP094-2031

Job description / Role

Employment: Full Time

POSITION OVERVIEW:
Provides advanced system configuration administrative functions for the Enterprise IT infrastructure,
including monitoring and tuning as well as resolving service incidents. Responsible for the design,
installation and integration of IT Infrastructure throughout the Enterprise (Network Convergence,
routers, switches, IPTelephony, etc). May provide supplemental support in designing and
implementing Enterprise-wide strategic infrastructure solutions.
Provides operational support for small to medium-sized IT Infrastructure projects and systems for
Parsons, individual projects and GBUs. Executes the technical aspects of moderately complex and
small infrastructure projects from concept and scoping through design and implementation; validates
the delivered system to ensure that the project adheres to technical and quality standards. Evaluates
systems currently in use to assess their effectiveness, to determine how well the infrastructure
elements are meeting current and projected business needs and to recommend efficiencies, upgrades
and modifications that will improve system use.

SPECIFIC RESPONSIBILITIES:
• Identifies scope, budget, resources and design necessary to install and integrate moderately
complex IT Infrastructure, to include networking, cabling, telephony and virtualization.
• Develops technical solution designs and documents technical specifications.
• Provides ongoing system configuration administrative support to infrastructure systems.
Monitors system operation, assessing current performance, response time and other
measures. Regularly adjusts settings and operational elements to maintain optimum system
responsiveness and performance.
• Identifies and resolves service incidents, issues, questions and problems with all elements of
the infrastructure system.
• Provides input to IS strategic plans by giving recommendations to IS management and
provides support in implementing specific infrastructure aspects of that strategic plan.
• Maintains an understanding of IT Infrastructure technologies, processes, methodologies and
best practices.
• May apply this knowledge to recommend modifications, efficiencies, upgrades and
enhancements for small to medium-sized infrastructure elements in order to optimize system
use, to maintain the current level of functionality and to assure that the infrastructure continues
to support Parsons business goals and objectives.
• Designs advanced system infrastructure configurations in response to identified needs and
plans, identifying system options, risks and costs for the proposed configuration and options.
• May work with vendors, suppliers or contractors to install and implement small to mediumsized
infrastructure hardware or software.

Requirements

PREFERRED EDUCATION/EXPERIENCE:
4-year degree in Computer Science (or related curriculum) and 6- 8 years of diversified experience
working in more than one area of infrastructure technology (network, IPTelephony, Firewalls,
Acceleration devices). Experience maintaining one or more infrastructure elements for a large global
enterprise. Experience working as a member of a diverse, geographically based team involved in
project delivery from concept, scoping, design through to implementation. Individuals with a 2-year
degree and an additional 3 years of relevant experience can be considered. Those candidates without
a degree will be required to have an additional 5 years of relevant experience for consideration.

Certifications:
Cisco Associate Certifications (CCNA, CCNA Voice, CCNA Security, etc).
ITIL
RCDD is a must.

SKILLS/COMPETENCIES:
Problem identification, problem solving and analytical skills.
Understanding of Infrastructure components and protocols and how they fit into an enterprise
architecture, including network, TCP/IP protocols, Wintel, IBM AIX and IBM System i servers, various
enterprise operating systems, virtualization, Network Attached Storage (NAS), Active Directory,
databases, infrastructure enabling protocols and various network/application protocols

Understanding of global IT infrastructure. The ideal candidate will have previous hands-on
engineering and support experience in infrastructure disciplines (network, telephony, firewall, WAN
acceleration etc.).

About the Company

Parsons is a leader in many diverse markets such as infrastructure, transportation, water, telecommunications, aviation, commercial, environmental, planning, industrial manufacturing, education, healthcare, life sciences and homeland security.

Parsons provides technical and management solutions to federal, regional and local government agencies as well as private industries worldwide.

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