Job description / Role
Quest Search and Selection is working with a leading technology company as they look for a Senior Manager – CRM & Data to join their team in Dubai. We are ideally looking for someone who has significant exposure in the GCC region and experience in executing multi-channel digital CRM campaigns.
As a Senior Manager – CRM & Data, you will:
- Develop and execute CRM & Loyalty strategic initiatives across all product divisions
- Drive business growth through key digital channels (website, email, apps, push notifications, media, etc.)
- Collaborate and work closely with key internal and external (e.g. partner agencies) to develop CRM campaigns / programs
- Drive increased engagement and reduce churn through digital platforms through optimum user experience in all touchpoints
- Gather relevant data, generate reports, and provide recommendations based on key insights
- Keep abreast with the latest industry trends and competitive landscape
- Bachelor’s degree in Marketing, Business, or similar
- At least 5 years’ working experience in a similar role or capacity
- Proven experience in CRM, Loyalty, or Retention in a multinational company
- Demonstrated experience in executing digital marketing campaigns
- Strong project management, problem solving, and analytical skills
- Excellent English verbal and written communication skills
About the Company
Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.
With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.