Job description / Role
Charterhouse is working with a leading holding group in the UAE who is looking to hire a Senior Manager CX and Delivery.
As the Senior Manager CX and Delivery, you will report to the Head of Technology and be responsible for driving digital transformation and change within your assigned business vertical. Your primary role will be to develop new digital channels for customers, and increase the technology capability of the organization through agile and design thinking methodologies. You will help the organization move towards an agile and continuous delivery model through constantly identifying new opportunities to optimize the delivery capability of the organization.
The successful candidate should have a bachelor’s Degree in computer science or related field, and 10 years minimum of relevant experience. Along with this, you should have at least 5 years of experience in a senior leadership position delivering large business technology projects, and a deep passion for CX, agility, and design thinking.
About the Company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.