Senior Officer Passenger Experience (UAE National)

WFC Holding

Abu Dhabi, UAE

Ref: LP888-180

Job description / Role

Employment: Full Time

The function of the Passenger Experience Senior Officer is support the department build and maintain long-term relationships with passengers to ensure their continued allegiance to the Airports and their products or services.


• Bachelor’s degree in business administration/management, marketing/communication

• Minimum 5 years of relevant experience in guest management, hospitality, protocol and/or events

• Adequate training in protocol, diplomacy and/or hospitality
• Strong communication skills
• Ability to work independently and within a team
• Ability to asses and solve problems and provide mitigation plans for business activities and incidents
• Ability to demonstrate interpersonal and communication skills in all aspects of the role with internal and external staff and stakeholders.
• Demonstrate communication skills qualities like Active listening / Teamwork / Responsibility / Dependability / Leadership / Motivation / Flexibility / Patience / Empathy

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.

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PA salaries in UAE

Average monthly compensation
AED 7,500

Breakdown available for industries, cities and years of experience