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Senior Operations Executive

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-964

Job description / Role

Employment: Full Time

Position Title: Senior Operations Executive
Employment Type: Full-time
Salary: up to 8,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the client:
The hiring company is a one stop shop, top of the line Business Setup Agency in Dubai that provides business setting up services as well as long term business needs support

Job Role:
• Facilitates processing of applications by preparing documents for visa and trade license (new/renewal/cancellation) applications
• Liaises and provides support in facilitating relevant procedures for visa (new/renewal/cancellation) applications to the in-house PROs on a daily basis
• Evaluates and sends out assessment to Client Relations Manager/s and Executive/s in order to ensure that clients are advised of the pending documents and the same are completed before initiating the processing of the application
• Follows up pending documents with CRM team through telephone and email communication in order to initiate the application process
• Requests invoices from the Accounts Team pertaining to any visa (new/renewal/cancellation) applications or procedure requiring the assistance of our PROs
• Assists Client Relations Manager/s and Executive/s in providing support to clients in setting up their company’s WPS registration, and or providing Manages release of documents via email relating to any visa and trade license (new/renewal/cancellation) applications such as but not limited to the following: job offer and labour typing form, labour card cancellation typing form, Employment Visa, Residence Visa, Trade Name Reservation Certificate, Initial Approval Certificate and Trade License on a daily basis.
• Manages sending of timeline emails to clients relating to any visa new applications, renewals and cancellations.
• Manages release of email advise to clients whose company has a WPS block and assist them in clearing the same
• Prepares monthly reports


• Male/Female, 38 years old and below
• Bachelor’s degree in Business Administration or any related field
• Minimum 3 years of UAE experience in operations involving UAE Labor Law
• Knowledgeable in file management, transcription, and other administrative procedures
• Ability to work on tight deadlines
• Excellent written and oral and communication skills in English
• Excellent presentation skills and time management skills

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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