Senior Product Manager, SME

Job description / Role

Job Purpose:

Jobholder is responsible for planning for the growth through assessment of potential & risks involved in this segment for both Assets & Liabilities. Responsible for developing new products, services and enhancing SME Banking proposition. Portfolio management through setting up mechanism to track EWIs & portfolio actions. He / she will also be responsible for planning, developing and implementation of policies to ensure that the segment's objectives are achieved.

Principal Accountabilities:

• Managing, defining and enhancing distinctive SME Banking products value proposition, business development and portfolio management with responsibility to digitize the process for customer on-boarding and related services channels.
• Proactively design innovative products, offers and promotions with features that satisfy target customers' needs and forecasted demand.
• Carry out market research to gather market intelligence to understand customer needs for further products development and enhancement on existing products.
• Ensure revenue generation through various channels (liabilities, assets and non-funded fee income services)
• Leading and supporting the development and maintenance of SME Banking business loans products credit risk strategies.
• Ensure strategies adhere to policy and risk appetite requirements in order to help business in achieving sustainable, controlled and robust growth.
• Developing and maintaining the credit risk strategy reporting in line with the oversight and quality assurance frameworks.
• Provide business insights and recommendations to increase sales productivity and efficiency levels.
• Create and manage new product development initiatives, business cases and business requirement documents for all new business development initiatives and implementation of related processes.
• Optimize portfolio performance through analytical diagnostics and deep dive activity and learn agenda
• Work closely with internal partners, to develop and recommend product enhancements including operational effectiveness and efficiencies, strategy opportunities, new sales tools, reengineering processes, etc.
• Carry out extensive pricing analysis, prepare forecasts on volumes of sales, cost and profit margins that can be obtained at different pricing levels and determine the optimum pricing.
• Lead and prepare the development of detailed product documentation and standard operating procedures manuals that can be distributed through all channels related to SME Banking.
• Design, develop and implement the promotional strategies to support sales of SME products through direct sales / branches / relationship managers / other channels.
• Assume responsibility for total profit and loss for the product lines, market share etc. - Ensure accurate collection of revenue, conduct regular price reviews and manage costs.

Requirements

Requirements:

Education and Experience:

• Degree in Accounting, Finance, Economics or Business Management / Administration
• 5 - 10 Years' experience in SME Banking in a capacity of product management with minimum of 5 Years' experience in SME Business in UAE.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.