Job closed
Ref: LP452-540
Job description / Role
JOB PURPOSE: To lead and manage a team in acquiring new clients and managing existing client relationships in line with agreed policies, procedures and risk appetite in order to achieve targeted growth and secure profitable business transactions for the assigned area.
ACCOUNTABILITIES
New Client Acquisition:
- Acquire new clients, conduct financial analysis and submit accurate credit applications while ensuring an excellent on-boarding experience in order to achieve assigned acquisition targets and achieve the desired growth in portfolios.
Portfolio Management:
- Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio.
Relationship Management
- Review client dossiers to ensure capture current and future needs, identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships.
Risk Management:
- Conduct client visits, understand and report on risk profile and highlight/ update approving authorities with any changes to enable necessary action to be taken.
Financial Analysis and Credit Assessment:
- Conduct analysis on clients’ financial health and needs as well as their industries/ markets on regular basis in order to identify lending, selling, and cross-selling opportunities and improve ADCB’s profitability conduct credit assessments/ appraisals and coordinate the processing of approved credit requests for new clients to ensure a quality and timely credit utilization process.
Cross Selling:
- Cross-sell various products of ADCB’s portfolio such as corporate finance, project and structured finance, transaction services, debt markets, treasury and Islamic banking products to existing client based on their requirements in order to contribute to the increase in product penetration and wallet share of the existing clients.
People Management:
- Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
- Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
Policies, Processes, Systems and Procedures:
- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
Requirements
Minimum Experience and Qualifications:
At least 7 years of experience managing relationships and a portfolio of clients in the banking sector. Bachelor’s Degree in Business Administration, Accounting or Finance
About the Company
ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.