Senior Relationship Manager, Liabilities

Job description / Role

About CBD

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Job Purpose

Professional management and maintenance of business banking relations, in coordination with Unit Head / Head of Enterprise Liabilities.

Principal Accountabilities

• Maintain and manage an assigned portfolio with existing business clients to retain and grow their banking relationships in a profitable manner and in line with assigned business growth targets.
• Identify, solicit, and acquire new business clients in line with approved corporate strategies for assets, liabilities, trade, and treasury sales.
• Negotiate appropriate growth in CASA balances / FX fee in conformity with the bank's governance standards and risk appetite after thorough analysis of information necessary.
• Make regular visits to clients for both monitoring and business generation purposes. Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.
• Conduct account planning with client service team members and cross-sell other products and services to business clients to ensure multi-product relationship and greater share of wallet. Facilitate other lines of business in exploiting business opportunities through referrals to wealth / consumer banking.
• Establish effective and professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
• Ensure timely and accurate business risk administration through timely completion of annual reviews and regular monitoring of KYC, financials, covenants, and other parameters within the review cycle.
• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the bank.
• Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop corporate business strategies.
• Develop a strong level of local contacts with the local business and financial institutions community.

Requirements
Education and Experience

• Bachelor's degree in business, economics, or finance.
• 6-8 years of experience in business banking with 4-6 years of exposure to business banking in the UAE. Ideally, the incumbent should have had exposure to one or more emerging markets.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.