Senior Sales Coordinator

Xerox Emirates LLC

Dubai, UAE

Ref: RP113-28

Job description / Role

Employment: Full Time

• Work closely with the Finance, Logistics & Delivery teams so that XEM is able to achieve benchmarked levels of customer satisfaction & facilitate order closure.
• Develop, build & maintain cross-functional relationship in order to meet company objectives.
• Co-ordinate all team activities between Dubai & Abu Dhabi sales staff.
• Ensure all customer related data (Contacts, Opportunities, Products, etc.) are accurately logged on the system accurately
• Update all required process workflow changes on the system based on changing team dynamics and users.
• Generate daily, weekly and monthly reports on teams’ performance on Forecasts, Bids & Tenders update, Installation Reports and Sales League tables, analyze and present to Sales Managers/Director.
• Ensure timely pull outs and replacements of machines from customer premises in a timely & efficient manner.
• Update of Lead Exchange Process & cascade monthly results to all sales staff.
• Ensure adequate stock of machine in order to eliminate any delays on the account of “out of stock” state. Ensure OTI (Order to Installation) process is followed, make sure OSF details are accurately logged on the system, and CAFs (Customer Acceptance Forms) are properly received and logged.
• Maintain confidentiality of documents and information at all times in order to ensure appropriate office environment.
• Ensure all incoming and outgoing communication is distributed and communicated to the appropriate team members in a timely manner.
• Share and build on ideas/suggestions on an ongoing basis in order to continuously strive for process improvement.

Requirements

• Diploma/Graduate in Business Administration or Sales
• Good communication skills, both written & verbal
• Should be Tech Savvy
• Should have experience working on CRM system
• Good team player
• Experience of working on Salesforce system will be an advantage
• UAE Driviing license preferred

About the Company

Xerox Corporation is an $11 billion technology leader that innovates the way the world communicates, connects and works every day across the globe in more than 160 countries. Xerox Emirates is a joint venture of Xerox Corporation & the Mohamed Hareb Al Otaiba Group.

Xerox Emirates reaches out to small and mid-size businesses, large enterprises, governments, graphic communications providers and partners who serve them.

We embrace the increasingly complex world of paper and digital, Office and mobile, Personal and social. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

We market the entire range of Xerox digital copy, scan, print products, solutions & Managed Print Services offerings in the UAE. The product portfolio includes high-end digital production publishing and printing systems, networked color & mono laser printers & digital multi-functional office devices and solutions. Xerox Emirates Services division offers solutions for Information Management, Business Process Outsourcing & Transportation.

Xerox Emirates is ISO 9001:2008 certified for the Quality Management System which supports Customer Service, Logistics Operations, and Information Technology Services Management.

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Sales Coordinator salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience