Senior Sales Coordinator

Job description / Role

Responsibilities

• Coordinate and streamline sales processes to enhance efficiency, ensuring alignment between sales teams and management.
• Analyze sales data and market trends to provide actionable insights, helping to drive strategic decision-making.
• Develop and maintain strong relationships with clients, acting as a point of contact to resolve issues and enhance customer satisfaction.
• Prepare and present detailed sales reports and forecasts to upper management, highlighting opportunities and areas for improvement.
• Assist in the development and execution of sales strategies, collaborating with marketing teams to optimize outreach efforts.
• Manage the sales pipeline, ensuring accurate tracking of leads, opportunities, and conversions to meet sales targets.
• Organize and coordinate sales meetings and events, ensuring all logistical aspects are covered for maximum impact.
• Provide training and support to junior sales staff, fostering a collaborative team environment to boost overall performance.
• Monitor competitor activity and industry developments, advising the sales team on potential impacts and opportunities.
• Maintain accurate sales documentation and databases, ensuring compliance with company policies and procedures.

Desired Candidate Profile

• Bachelor's degree in business administration, marketing, or a related field; an MBA is a plus.
• At least 5 years of proven experience in sales coordination or a similar role within a dynamic industry.
• Certifications in sales management or customer relationship management (CRM) software are highly valued.
• Demonstrated ability to thrive in a fast-paced environment, adapting quickly to changing priorities and demands.
• Proficiency in CRM software and Microsoft Office Suite; familiarity with data analysis tools is advantageous.
• Strong analytical skills, with the ability to interpret sales metrics and translate data into actionable insights.
• Excellent communication and interpersonal skills, capable of building rapport with clients and team members alike.
• Proactive problem-solving abilities, with a keen attention to detail and organizational skills.
• Fluency in English is required; additional languages are a significant asset for engaging diverse client bases.

About the Company

Since National Fire Fighting Manufacturing FZCO (NAFFCO) was established, it has grown to become the largest fire fighting equipment manufacturer in the Middle East and one of the top manufacturers worldwide.

The companys core business focuses on design, manufacture, supply, installation and after sales services with our highly trained and experienced technicians and engineers for fire fighting products ranging from basic fire extinguishers to highly sophisticated fire engines. The company provides total fire protection solutions to the most prestigious developments around the world, including residential buildings, commercial complexes, telecommunication centers, industrial installations, oil refineries and petrochemical plants and airport installations.

With its presence in over 100 countries, NAFFCO headquarters is located in United Arab Emirates, where a wide range of innovative fire fighting equipment is manufactured with the companys state-of-the-art technology.