Senior Sales Manager

Job description / Role

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments, and 371 branded residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award-winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

- Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
- Meet or exceed personal sales solicitation call goals based on the number of daily appointments set by the Line Manager covering existing and prospective accounts.
- Responsible for administration of all support services including but not limited to responding to emails and correspondence, input, and maintenance of databases.
- Maintains a high profile within trade and professional associates dealing with their market area/segment(s).
- Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations, and other members of the local community.
- Solicit corporate, consortia, and leisure accounts directly and jointly with others through the preparation, execution, and completion of Action Plans.
- Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan.
- Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction.

- Bachelor's Degree preferred. High School Diploma or equivalent required.
- Minimum two years' experience in hotel sales essential with Middle East experience preferred.
- Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.
- Strong verbal and written communication skills in English. Other languages especially Arabic preferred.
- Maintain positive and productive working relationships with other employees and departments.
- Ability to communicate customer needs and resolve complaints independently.
- Ability to establish and master goals.
- Ability to work independently and to partner with others to promote an environment of teamwork.
- Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.