Senior Sales Manager

Job description / Role

Company description

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

Novotel and ibis World Trade Centre and ibis One Central Dubai is looking for a Senior Sales Manager who will be responsible for driving performance and revenue growth across the Corporate and Airline segments for the shared services. This includes developing new business, strengthening existing partnerships, and ensuring our hotels remain the preferred choice for business travelers and airline crew alike. You will lead the segment's commercial strategy and manage key global and local accounts.

• Develop and implement a structured business plan for the Corporate and Airline segments in line with the cluster's annual budget and commercial objectives.
• Build, maintain, and grow relationships with key corporate clients, travel management companies (TMCs), and airline partners.
• Proactively identify and secure new business opportunities through consistent sales calls, site inspections, networking events, and trade missions.
• Manage all RFIs/RFPs, tenders, and contracting processes, ensuring timely submissions and strong conversion results.
• Lead negotiations with airlines, crew handlers, and procurement teams to secure long-term, high-yield partnerships.
• Analyze market trends, competitor performance, and client feedback to drive continuous improvement in strategy and execution.
• Maintain accurate and updated account data, production reports, and activities within ANAIS and CRM systems.
• Represent the cluster at trade fairs, roadshows, and industry networking events to strengthen brand visibility and partnerships.
• Collaborate with Global Sales Offices, Accor regional teams, and cluster colleagues to maximize account penetration.
• Work closely with the Revenue, Distribution, and Operations teams to ensure alignment in pricing, room allocation, and service delivery.
• Prepare monthly performance reviews and business action plans for assigned accounts.
• Uphold the brand's service philosophy, ensuring all client interactions reflect professionalism, efficiency, and empathy.

Qualifications

• Minimum 5-7 years' experience in hotel sales, with a strong background in Corporate and/or Airline segments.
• Proven ability to achieve and exceed revenue targets through strategic selling and relationship management.
• Excellent communication and interpersonal abilities with multicultural awareness.
• Proficiency in Microsoft Office, CRM systems (ANAIS/Salesforce), and solid analytical and reporting skills.
• Strong negotiation, presentation, and networking skills.
• Prior experience within Accor or other international hotel brands in the UAE or GCC is a plus.

Additional information

Your team and working environment:
Diverse, young and vibrant team

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.