Senior Software Engineer II

Job description / Role

Careem’s ML platform & GenAI applications team

Careem’s ML Platform & GenAI Applications team sits at the intersection of engineering, data science, and product innovation. We provide the core tooling that lets every vertical — Ride-Hailing, Food, Groceries, Pay, and more; deliver intelligent, delightful experiences powered by Machine Learning and Generative AI. As a Senior Software Engineer on this team you’ll be a hands-on technical leader: designing distributed systems, hardening new GenAI workflows, and making it effortless for product teams to move from prototype to production while meeting Careem-class standards for reliability, cost-efficiency, and responsible AI.

What you'll do

• Design and build reusable services, APIs, and workflows that make it simple for product teams to prototype, test, and launch GenAI-driven features
• Co-create flagship GenAI applications for example, RAG-powered help-centre answers, driver-partner copilots, or marketplace-level demand forecasting assistants
• Influence architecture: keep the platform reliable, secure, and cost-effective while adding new capabilities like prompt versioning, model evaluation dashboards, or real-time feedback loops
• Champion MLOps & Responsible AI, establish guardrails, monitoring, and safe-launch practices so experiments can reach production with confidence
• Mentor teammates and share learnings through design reviews, mini-workshops, and internal demos
• Collaborate widely with designers, product managers, and data scientists to convert fuzzy product ideas into well-scoped engineering work

What you’ll need

• 7+ years of hands-on experience in software development with solid foundation in principles and design practices
• Strong expertise in Python, Java, Go, or similar programming languages
• Hands-on experience with GenAI and ML platforms — fine-tuning transformers, managing embeddings, or rolling out RAG pipelines
• Working knowledge of vector databases (Pinecone, Milvus, Weaviate) and model-aware search
• Strong foundations in software design, networking, security, observability, and CI/CD
• Experience with cloud control planes (AWS, GCP, etc.) or database internals, including query optimization
• Proven ability to drive projects from inception to production and mentor other engineers
• Experience with ML platform and MLOps is a must

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.