Senior Solution Architect - ES - IT

Job description / Role

Senior Solution Architect - ES - IT - UAE

Role: Senior Solution Architect (Blue Yonder - WMS)

BY WMS Senior Solution Architect is expected to deliver IT solutions that meet business requirements. Success criteria for the role:

Domain knowledge in Warehouse Management; ability to convert business need or problem to specific and detailed requirements; ability to work as a team to design, configure, build, test and deliver appropriate packaged software or custom developed solution; ability to define and implement process improvements; expertise in documentation, communication, quality assurance, collaboration, stakeholder and time management

Responsibilities:

- Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutions.
- As domain consultant, work closely with customers (business users, stakeholders) to extract requirement details, apply subject matter knowledge and domain experience to suggest better practices, convert requirement details to specifications.
- Partner with business analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues.
- Function as a subject matter expert; develop solution architect talent.
- Assist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
- Prepare accurate documentation of requirements, specifications, test cases or other areas where documentation is key
- Identify and recommend business process changes and better practices - saving time, cost or effort; convert to solution
- Be a scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interest
- Partner internally (IT) with ITBP, ITSM and PMO to ensure change delivery meets or exceeds customer satisfaction
- Partner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations
- Partner externally (vendor) with stakeholders at various tiers to discuss requirements, collaborate in solution delivery, manage and report performance, ensure methodology compliance
- Meet KPI targets; support domain leader as backup; actively mentor team
- Discuss or present key subjects in user group sessions; support ITBPs and ITSMs on user adoption as needed Develop and manage productivity of a team of 1-8 business consultants.

- 4 years as a solution architect with experience in BY Warehouse Management , Transport Management , Supply chain domains
- 4 years of configuration, support or extension experience in any of the leading ERP, SCM, Ecommerce, CRM packages
- 4 years of experience in implementing/deploying leading package software from BY.
- 4 years of experience in developing process and data models, value stream maps, problem statements, solution maps, for requirement gathering workshops, agile delivery, etc.

Experience in the Retail/eCommerce industry; keen appreciation of digital enterprise characteristics

Additional requirements:

- Bachelor's degree from a reputed school of learning; Master degree preferred
- Certified in one or more IT disciplines: Business Analysis, Value Analysis, Service Lifecycle or Management (ITIL), Project Management, TOGAF, Agile Methodology, Lean IT, Six Sigma, Data Science, CSCP, CPIM, etc.
- Certified in one or more technology or application platforms: Microsoft, Oracle, SAP, Magento, IBM, BY, Manhattan, etc
- Certified in one or more middleware/integration platforms
- Certified in Retail industry processes
- Willing to travel to other places as and when needed and this role will be based in Dubai

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.