Senior Specialist - Applications & Databases

Job description / Role

Job Location: - Dubai (Onsite)

JOB PURPOSE

The role holder is responsible for participating in the operational delivery of the application & database services including conducting the migration from legacy database systems to new advanced database systems and database systems tuning and optimization in coordination with application owners.

KEY RESPONSIBILITIES / ACCOUNTABILITIES

Daily Operations

- Conduct daily operations ensuring that work processes are optimally delivered
- Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
- To conduct health checks for applications, databases, and enable the monitoring.

Job Specific Accountability

- Participate in the operational delivery on the application and database management & middle tier technologies' strategies to support applications such as Digital ID, ERP, Dubai Now, Dubai Pay, Smart integration Services, BI, Artificial Intelligence and Blockchain etc.
- Conduct the migration from legacy database systems to new advanced database systems and ensuring a smooth transition
- Conduct database systems tuning and optimization in coordination with application owners
- Participate in the maintenance of applications and databases availability, security, reliability and optimum usability by minimizing risk factors and safeguarding
- Deploy different projects, solving complex problems and ensuring that the applications and databases quality is compliant with the organization standards

MINIMUM QUALIFICATIONS, EXPERIENCE AND SKILLS

Qualifications

- Bachelor's degree in Computer Science / Information Technology or equivalent

Professional Certifications

- Relevant certification in application management such as Information Technology Service Management (ITSM/ITIL) or equivalent

Years of Experience

- 4 years of relevant experience in managing application & databases operations

Nature of Experience

- 1 year in positions of progressively increasing managerial responsibilities
- Conduct test procedures and ensure identified bugs are reported to the development team and ensure that applications pass all the test use cases to meet system requirements
- Conduct configuration tests of application products (releases, product changes, service packs and critical fixes prior to distribution) for launch into the client environment
- Conduct investigation of and seek solutions for complex problems which classify for 2nd level technical support for application and databases and ensure swift resolution
- Liaise with external vendors on maintenance and technical support activities, ensuring they are carried out
- Provides timely resolution of issues and maintains core business applications at an effective and reliable level through appropriate support services
- Support periodic audits on applications and databases, preparing reports on the functioning and potential risks/gaps and suggesting approaches to enhance the same
- Facilitate training for users on the utilization of the applications based on its relevance to their scope of work

Self-Management

- Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are monitored and achieved during the course of the year
- Take ownership of his/her own learning agenda by identifying development needs and address these gaps with an individual development plan, detailing the appropriate actions to be taken, in consultation with the reporting manager
- Strive to achieve the highest levels of proficiency on all the competencies and skills required to perform the role
- Keep abreast of relevant professional/industry developments, new techniques and current topics through continued education and professional networks

Policies, Processes & Procedures

- Follow all relevant Department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
- Contribute to the optimization of policies, processes and procedures emphasizing digitization and paperless strategies
- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality

Job Specific Skills

- Knowledge of technical troubleshooting
- Understanding of System Development Lifecycle
- Expert knowledge of various Database systems like Oracle, SQL, MongoDB, PostgreSQL etc
- Expert knowledge of various Application systems like BI, Java platform, middle Tier technologies like WebLogic, tomcat, Integration (EI), Docker
- Excellent Knowledge of programming languages, such as Java, C++, Python and Perl
- Knowledge of configuration tests for application products
- Excellent debugging and optimisation skills
- Excellent planning and organizing skills
- Ability to multi-task and work under tight deadline
- Strong analytical skills

Business Language Skills

- Fluent written and spoken English essential, Arabic preferred

Communication and Interaction Skills

- Interprets or explains data or information to deliver messages to audiences not knowledgeable about the subject matter

About the Company

Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.