Senior Support Engineer - IT

Al Baddad Capital

Dubai, UAE

Ref: QP300-18

Job description / Role

Employment: Full Time

The key responsibilities are as detailed in the following section. However, any duty as required to support and maintain the ICT related aspects of the company are included as well.

ICT Support
• HQ based user support
• Installation and maintenance of PC’s, printers, devices as approved through the process
• Collating and maintaining ICT hardware inventory
• Collating and maintaining user details
• Processing forms as required

Data Network
• Support and maintenance of active network components
• Support and maintenance of network connectivity
• Support and maintenance of wireless network
• Support and maintenance of VOIP Network and components
• Backup and recovery procedures

Server Farm
• Support and maintenance of all servers, storage and backup systems
• Ensuring policies and procedures are applied
• Tape library control
• Active Directory
• User and access policies
• Microsoft Exchange
• User e-mail support

Data Center
• Maintenance of data center component
• UPS
• CCU
• Fire System

Other Duties and Resposibilities
• Asset & Inventory Management

Supervisory Responsibilities
• Support technicians

Requirements

• Door locking system certified vendor course
• Network+
• Cabling termination training
• Microsoft Certified Professional
• Windows 7
• Office 2010
• Network
• Troubleshooting and Support
• Inventory Control and Asset Management
• Ability to work under pressure
• Problem Solving

About the Company

Albaddad group has been established in Abu Dhabi 1971 by the founder "Hussain Albaddad" to supply the requirements of the tents from the royal family that time and other official authorities in addition to the individual clients. Continued by the second generation of Albaddad who manage the company and develop it according to the highest world standardisation that made Albaddad group ranked number one worldwide.

Second generation of Albaddad family found that the need of establishing factories for prefabricated units, Aluminum, glass, technology, steel and steel structures in addition to the garden furniture and many other companies which diversity the business sectors and products.

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Support Engineer salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience