Senior Technical DevOps Engineer

Job description / Role

Job purpose

At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers fly better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology.

Join our DevOps and Automation team as a key technologist, driving DevOps and automation practices at both the product and program levels. In this pivotal role, you will be instrumental in designing, implementing, and optimizing our DevOps strategies to enhance efficiency, scalability, and reliability across our technology landscape.

As a key technologist in the DevOps and Automation team, drive DevOps and automation practices at product and program level. Engineer enterprise-level technology solutions for CI/CD and cloud automation through infrastructure as code, containerisation, and configuration management. Ensure robust cloud engineering and DevOps practices for solution planning, technology development, deployment, release, hyper-care, and operations of technology solutions. Apply site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, and act as a bridge between development and operations by applying an engineering mindset to system administration.

In this role you will:

• Lead the discovery phase of cloud adoption/migration by partnering with the architects and security teams to strategize well-defined DevOps and cloud engineering architectures.
• Lead the automation of change management, building resiliency, monitoring, capacity planning, and emergency response for the set of products you are responsible for.
• Act as a lead for service reliability, scalability, and performance for a set of products as part of the system enablement team for Agile release trains. Be the primary lead who identifies and improves the lifecycle of products/services by addressing flow of value through the continuous deployment pipelines.
• Review deployment and operational environments, execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.
• Collaborate with release engineering, product development, and security teams to develop change management strategies, such as canary-style deployments, pushing out new releases without interrupting services, and rolling back features that demonstrate problems.
• Enable automation of everything possible and ensure the continuous deployment pipeline is always in good health. Be responsible for the technical design and high-quality coding for technology products with built-in quality and production deployment readiness.
• Build, maintain, and operate technical environments for software development, continuous integration, and continuous deployment based on cloud application design principles such as 12-factor apps.
• Embrace DevSecOps principles to advise and architect security solutions with engineering and product teams, ensuring all technologies and projects are robust and adhere to security standards.
• Be an advisor to enable the teams to drive corrective, adaptive, preventative, and perfective maintenance of solutions automating environment management, service management, infrastructure management, and cybersecurity aspects of the systems.
• Apply site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, and act as a bridge between development and operations by applying an engineering mindset to system administration.

Qualification

To be considered for the role you must meet the below requirements:

• Degree in a relevant field such as Computer Science.
• 5+ years of experience in information technology.
• Experience in DevOps implementation and cloud computing/migration (AWS, Azure, VMware, GCP) and systems administration, including a minimum of 2-3 years of working experience in one of the following: enterprise-level IT projects, cloud-based technologies (PaaS, IaaS), and DevOps implementation (Git, Git branching strategies, GitLab, artifact repository, Maven/Gradle/NPM, Docker, shell scripting, Python, Groovy, Go).
• Container orchestration technologies development/management/troubleshooting (Kubernetes/OpenShift, HELM, ECR).
• Infrastructure/configuration management (Terraform, Ansible).
• Cloud computing/administration/migration (AWS).
• Systems/application monitoring, dashboards, alerting, and analytics (such as AppDynamics, Splunk, Prometheus, Grafana, Logstash, Datadog).
• Application development tools (Jira, Confluence, Apptio, Planview, Power BI).

Knowledge and skills:

• Hands-on knowledge of build automation and continuous integration/delivery ecosystem: Git, Groovy, Maven/Gradle, Docker, Nexus, Artifactory, Selenium, GitLab, Docker, OpenShift.
• Experience with infrastructure configuration and automation processes and tools: Terraform, Puppet, Ansible.
• Experience in deploying and troubleshooting highly available, secure, and reliable services with automatic failover using containers and container-orchestration tools like Kubernetes/OpenShift.
• Experience with Linux management tools such as automated provisioning (Ansible, Puppet, Razor), containers (Docker), virtualization (VMware, KVM).
• Experience working with automation and CI/CD implementation for microservices architecture.
• Hands-on experience designing and building solutions that allow multi-cloud environments.

Technology domain key technologies:

• ERP stack - Oracle EBS R12.2+, RICE, AOL, Concurrent Manager, ECC, AME.
• CI/CD and DevOps - Git, Jenkins, Shell/Python, internal CI/CD pipelines, Jira, Agile workflows.
• Infrastructure as code - Terraform, Ansible.
• Cloud and platform - Oracle Cloud Infrastructure (OCI), Compute, IAM, Networking, Block Volumes.
• Monitoring and observability - OCI Monitoring, Prometheus, Grafana, Logging APIs, Log Analytics.
• OS and virtualization - RHEL 7/8, Oracle Linux, basic VM/container knowledge.
• Performance tuning and RCA - Oracle RAC, AWR/ASH, switchover execution, performance diagnostics.

Leadership role

No

Salary and benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Experience what it's like to live and work in our fast-paced, cosmopolitan home city.

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.