Senior Web Analyst | Retail

Job description / Role

Company overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Senior Online Merchandiser & Website Search Specialist leads the onsite merchandising and trading activities of multiple Al-Futtaim e-commerce websites as well as optimizes the website search engine performance of each one of them through iterative optimizations. She or he will also lead junior merchandisers in day-to-day merchandising activities.

What you will do

• Improve website specific KPIs (merchandising)
• Improve website search engine specific KPIs (merchandising)
• Lead the merchandising and trading of the various e-stores, maximising cross and up selling, product positioning, and stock availability
• Responsible for daily and weekly management of products going live, ensuring 100% accuracy of product content and assets
• Assist the head of department to deliver the weekly and monthly reporting and analysis highlighting opportunities and risks
• Lead the execution of the marketing and promotional plan emails and homepage content
• Build strong relationships with internal teams and communicate effectively within the team to support correct and timely execution

What you will need

• 4+ years in e-commerce merchandising and website performance
• 4+ years' experience in a relevant merchandising role, preferably within a multi-channel retailer or pure-play
• Highly operational, with an understanding of e-commerce and retail processes
• Strong analytical and numerical skills with experience in producing trade reports and analysis
• Experience in Salesforce Commerce Cloud or equivalent, and ability to learn new technology quickly
• Clear understanding of trading and how to leverage a website search engine to drive conversions
• Proven track record of growing a new business and making change happen
• Strong eye for product and for trading
• Strong understanding of e-commerce website search engine mechanics and rules (priority, boosting, weightage)
• A high level of customer focus and the ability to understand customers' needs

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.