Job closed
Ref: RP714-20265
Job description / Role
How does your working day look like ...
- You'll have a complete knowledge of all food & beverage menus / wine lists and other food and beverage products in details and be able to advise guests accordingly.
- You'll control and orchestrate the service of In Room Dining and maximise customer satisfaction through anticipating guest requests, responding to special requests positively.
- You'll make sure that our guests aren't just well-fed, but also happy and contented.
- You'll make sure the accounts are correct and admin processes run smoothly.
- You'll help to draw up budgets, and keep a business-like eye on orders.
- You are a competent and open-minded contact and sparring partner for our external concept partner.
- You'll support your colleagues with a winning smile whenever, once again, all the guests pile into the restaurant and want to order at the same time. On top of this, you'll also keep your head above water when there are sudden changes of plan.
Requirements:
Your personality counts more than your CV
- You've gained management experience in a similar role, and can speak English fluently
- You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it's sometimes tricky
- You're passionate about good food and drinks, and enjoy discovering new concepts
- You're a doer - and even if you do it wrong sometimes, you openly admit it
- You're not just bringing your abilities, but also your character
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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