Service Manager (Multi-Brand Workshop)

Mohamed Hareb Al Otaiba

Abu Dhabi, UAE

Ref: LP123-29

Job description / Role

Employment: Full Time

POSITION SUMMARY:

• To oversee all the workshop functions. This includes the staff, premises and workshop utility business operations.

KEY DUTIES & RESPONSIBILITIES:

• To provide detailed input for the quotations, planning and reviews of all workshop projects.
• To determine the work prioritization and task allocation for all workshop tasks.
• To oversee workshop staff so that appropriate information, instruction, training and guidance is provided when required.
• To be responsible for the health and safety and welfare of staff and customers in the workshop.
• To be responsible for the security and efficient running of the workshop and to consider improvements and efficiencies wherever possible.
• To organize appointments, collections, transportation and support for the workshop when required.
• Liaise with sales, accounts, parts and to GM or Director.
• Duties will include but not limited to tasking and supervision of the following areas in compliance with ESHMS—Fabrication, Mechanical maintenance, Sanding and blasting, spray painting
• ADMINISTRATION: Managing accurate maintenance and service records, suppliers cost competitiveness and quality, purchasing and ordering of supplies and consumables.
• WORKSHOP OPERATIONS: Oversee workshop operations, responsible for workshop and yard safety compliance.
• Compliance with company ESHMS within area of operations.
• To ensure that production and productivity are maintained in accordance with work schedules.
• Monitor and action field faults and non-compliance
• Scheduling mobilisation/demobilisation equipment and service delivery provisions.
• Develop and implement department targets, control costs to budget limits.
• Conduct review meetings of order execution status; communicate with customer in case of delays.
• Development of team, motivate staff to ensure that they fully comply with all legal and company policies and procedures.
• Assist with establishing and implementing plant policies and procedures.
• Ensure effective communication with senior and subordinate staff for smooth operation of estimates.

Salary:
AED 15,000 to 17,000 per month inclusive of fixed allowances.
Additional benefits: Standard Benefits

Requirements

KNOWLEDGE, SKILLS, COMPETENCIES:

• Educational Qualification: Bachelor’s degree preferably Mechanical or Automotive Engineering graduate
• Additional Qualification Professional certification in Automobile/ Services/ Management
• Years of Experience: 5 years of managing overall workshop operations (Multi-brands)

JOB SPECIFIC SKILLS:

• To have the ability to work to company times and schedules
• Demonstrate good communication skills with colleagues and customers
• Able to plan, supervise and monitor staff in a workshop environment
• Proficient in planning, undertaking, finishing and costing workshop projects
• With knowledge of servicing and repair of car and light commercial vehicle components
• Demonstrate knowledge of Health and Safety Law
• Demonstrate basic literacy & numeracy including basic computer skills
• Driving licence for light vehicles

KEY COMPETENCIES:

• Communication skills, planning, Problem Solving and critical thinking, motivation skills, strategic thinking

About the Company

Mohamed Hareb Al Otaiba was established in 1946 giving it the proud distinction of being one of the oldest diversified business groups in the UAE and the Middle East. At a time when oil was not yet discovered and trading was still the lifeline of the region’s economy, it was the vision of Mohamed Hareb Al Otaiba that saw the birth of one of the first business houses.

Mohamed Hareb Al Otaiba is essentially a trading organization involved in franchises and distribution of various brands and for different product categories. For highly discerning clients whose hallmark is exclusivity, we are proud to introduce ourselves as the official agents, business partners and product dealers of premium brands. At MHAO conducting business with the highest degree of ethical integrity is the job of every employee.

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Service Manager salaries in UAE

Average monthly compensation
AED 21,000

Breakdown available for industries, cities and years of experience