Service Planning & Delivery Manager

Michael Page

UAE

Posted
Ref: HP350-8105

Job description / Role

Employment: Full Time

Service Planning & Delivery Manager - Abu Dhabi Based

You will play a pivotal role by overseeing the evaluation, planning, and delivery of efficient and effective services to an influential group of entities.

Client Details
A large, exciting entity going through a transformation.

Description
* Lead the development and implementation of the section's strategy, objectives, policies, and operational plans.
* Assess incoming service requests from government entities, ensuring their feasibility and alignment with organisational goals.
* Oversee the execution of service delivery engagements, ensuring they meet established timelines and objectives.
* Lead organisational design consultations, supporting entity structure redesigns and policy alignment.
* Lead the development and management of the section's workforce, ensuring their performance and professional growth.

Job Offer
Opportunity to shape the future of government services in Abu Dhabi.

Requirements:

* Bachelor degree in Business Administration or a related field as a minimum, Masters Degree is highly preferred.
* Professional certifications in program management, organisational design, or related areas.
* Extensive experience in service planning and delivery within complex organisational settings such as a large holding group, or a shared services function.
* Experience in developing and implementing classification systems or taxonomies.
* Proficiency in Arabic would be highly advantageous.
* Excellent communication and stakeholder engagement skills.
* Overall of at least 8 years of work experience.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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