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Service Quality Manager

Quest Search & Selection

Dubai, UAE

Ref: GP340-1681

Job description / Role

Employment: Full Time

Quest Search and Selection is working with a multinational automotive manufacturing company as they look for a Service Quality Manager to join their team in Dubai. You will be a vital part in ensuring that all service performance meet the quality standards and business KPIs.

As a Service Quality Manager, you will:

- Ensure that all service and repair follow the company’s quality standards
- Ensure documentation of implemented activities and measures
- Monitor service performance
- Generate relevant monthly reports
- Collaborate with other departments to keep aligned with service information systems
- Provide assistance to warranty service operations, implementing service strategies, and customer assistance
- Foster relationship with dealer network
- Perform relevant ad hoc tasks


- Bachelor’s degree, with at least 6 years industry experience in similar role or capacity
- Experience in the Automotive industry is a must
- Must have extensive experience in dealership
- Strong attention to details and dealer negotiation skills

If you think that you have the qualifications for this exciting opportunity, apply with your updated CV today and get a chance to be part of this highly successful Fortune 500 company.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

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Quality Manager salaries in UAE

Average monthly compensation
AED 15,000

Breakdown available for industries, cities and years of experience