Shared Services Director

Robert Half

UAE

Ref: HP341-165

Job description / Role

Employment: Full Time

The Company

A leading Construction business that is operating across 3 different continents and continuing to grow.

The Role

Responsible to set up, manage and continuously improve a yet to be created Shared Services Centre based in Dubai.

Key Responsibilities

* Leading the development of the Shared Services Centre.
* Identify, plan for and develop strategies, services and activities to support current and future customer needs.
* Drive efficiency, standardization and cost reduction, with an emphasis on repeatable scalable processes to enable seamless integration of future acquisitions and growth activities.
* Influence a significantly wider group of business and financial stakeholders to deliver agreed Shared Service Centre objectives and performance.
* Oversee the development of SLAs with all customer groups, both within and external to Finance.
* Become a business champion for RPA, automation and SSC financial systems implementation.
* Identify and implement ongoing improvements of those activities within the different business processes.
* Manage the relationship with the global finance process owners for R2R, O2C, P2P, Tax and Treasury Manages overall service centre resource allocations.
* Implements planning, budgeting, and communicates organisational goals.
* Ensures compliance with policy and procedural directives.
* Monitors overall Shared Service Centre, teams and individuals' performance.
* Drives Shared Service Centre staffing through involvement with the selection, training, career development and evaluation programs.
* Ensures that all controls, policies, activities, and the deployment of resources within the Shared service Centre are consistent with its mission.

Requirements

Candidate Requirements

* Experience in setting up and improving a Shared Services Centre or experience of setting up, managing a business process outsourcing (BPO) environment.
* In-depth finance process knowledge and subject matter expertise especially deep understanding of basic shared service controls and process areas (General Ledger/AP/AR/Fixed Assets).
* Robust finance process knowledge and subject matter expertise especially deep understanding of advanced shared service controls and process areas (Finance & Management Reporting).
* Strong communication skills with ability to present concisely and descriptively in both oral and written format to all levels of management.
* Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers and gains their trust and respect.
* Experience managing multiple customers and points of contact.
* Ability to work successfully in a process-driven environment with courage to challenge the status quo
* Experience in establishing a new operation with the ability to attract, retain and motivate people.
* Knowledge of shared service centre, BPO or call centre metrics and systems desired.
* Strong strategic agility, process engineering, people management.
* Excellent project management and leadership skills.
* Extensive leadership experience and exhibits executive presence.
* Strong negotiation skills desired.

Salary & Benefits

* 85,000 AED per month
* Private medical insurance
* Annual airfare ticket

About the Company

Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world\'s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide.

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Director salaries in UAE

Average monthly compensation
AED 50,500

Breakdown available for industries, cities and years of experience