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Ref: SP341-13

Job description / Role

Employment: Full Time

• Build and execute social media strategy through research, benchmarking, messaging, and audience identification and develop, implement and manage our social media strategy.
• Write, develop, and strategize online content production and scheduling
• Assist with crisis management, bad reviews, and negative news communications
• Generate, edit, publish, and share content daily (original text, images, video, and HTML)
• Build meaningful connections and encourage community members through dialog and messaging
• Create and maintain company social media pages and profiles
• Moderate user-generated content and messages appropriately, based on company and community policies
• Create and implement social media marketing plan and editorial calendar
• Track and analyse analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes
• Collaborate with other departments to manage company reputation, coordinate promotions, and increase reach
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.


• Comprehensive, professional, and rich social media experience
• Proven track record of success in a social media expert role
• Aptitude to create and handle company's accounts
• Sound knowledge of social media platforms and marketing strategies
• Exceptional standard of written and verbal communications skills
• Ability to objectively coach, mentor, and develop members.
• Excellent language skills

About the Company

J&T Express is a globalized, technologically innovative integrated logistics service provider. We are committed to continuing creating the ultimate express and logistics experience for our customers, and becoming a trustworthy comprehensive logistics service provider.

J&T Express was founded in August 2015. Our business covers a wide range of areas such as express delivery, freight forwarding, warehousing and supply chains as well as covering city, inter-provincial and international shipments. J&T Express's service network covers 13 countries and reaches nearly 2.5 billion people worldwide.

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