Soft Services Manager (Female)

Job description / Role

A leading Facilities Management provider in Abu Dhabi is looking for a female soft services manager to join their team.

• Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft facilities management services to the standards directed
• Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Project Team
• Responsible for providing a key interface between departments and the contracted service providers on a day to day basis
• Responsible for development of a service charter and service level agreement to monitor key elements of the FM service
• Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms
• Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis
• Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels
• Responsible for providing a continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement
• Responsible for ownership and management of the departmental statutory compliance plan to achieve and maintain legal status

Requirements

• The required candidate must be female as per the client's request.
• Experience in UAE is requested and housekeeping experience is key with this role.
• At least 10 years working experience and 5 years working as a Soft Services Manager.

About the Company

Cobalt is part of a leading international recruitment provider with offices in Europe, Singapore and New Zealand. Cobalt offers high quality HR consultancy, executive search, contingency recruitment and Emiratization services in Dubai and the wider MENA Region. It works extensively within the fields of Construction & Engineering, Banking & Finance and HR & Business Support.

Contributing to the regions development, we play a key role in identifying and attracting the very best talent to ensure the regions potential is realized. We also understand the importance of Emiratization in ensuring the long-term success of the UAE economy and have therefore pro-actively developed a strong network of UAE Nationals within our specialist areas.