Sous Chef

Job description / Role

The position is with leading multinational American Pizzeria franchise with around 10 branches in the UAE.

The core responsibilities in summary include:

• Ensure that all BOH systems & procedures are in place and consistently being followed for an efficient day to day operations in all Outlets.
• Make the system work in monitoring Food Costs to ensure it is in-line with the budget.
• Review and analyze monthly food costs and wastage, highlight problem areas and take appropriate action to rectify the issue.
• Conduct regular visits in all Outlets and perform a random audit.
• Gather the BOH Team into one cohesive workforce by leading, motivating colleagues and conducts regular trainings.
• Design a monthly or quarterly training calendar for all the BOH staff, to identify each staff training needs and prioritize those who lack skills.
• Assist the Exec Chef in monitoring smooth running of all Kitchen daily operations and to be able to cover him on his absence.
• Support Kitchen Supervisors following up all kitchen issues in terms of pending Maintenance, delivery orders, equipment, HR concerns and other related issues.
• Ensure that all BOH equipment is maintained to operating specifications and reviews maintenance lists regularly and where necessary
• Coordinate with the Outlet Mgrs/ Service and Kitchen Supervisors to ensure that Quality is always uphold to the highest level.
• Maintain BOH personnel’s awareness to follow set Standards especially in terms olf recipes and portioning.
• Work closely with the Exec Chef and the Support department, i.e. Procurement, Cost Controller, Finance, HR...
• share knowledge to improve day to day work practices, priority on daily cleaning, staff grooming, hygiene & Food safety.
• Ensure that all BOH staff are well briefed on the daily responsibilities and are given constant supervision and motivation on all aspects of their work by Kitchen Supervisors.
• Monitor kitchen staff performances with the coordination of Kitchen Supervisors and identify potential staff and develop them.
• Monitor kitchen Manning and daily Schedules ensuring labor is in line with the Outlet’s performance & budget, paying attention to staff payroll and related cost maximizing productivity.
• Maintain all kitchen staff awareness on Safety and Hygiene issues, following up Municipality concerns and assist in implementing the action plans.
• Follow Guest’s feedback and taking the lead to rectify concerns, ability in Handling Guest’s complaints professionally.
• Interact with Clients confidently and develop professional relationships with them.
• Oversees and provides guidance on disciplinary and grievance issues
• Establishes performance guidelines, responsibilities and goals for his direct reports and conducts regular appraisals of Kitchen Supervisors
• Develop an open culture of communication, ensure that the daily briefings take place in conjunction with the Kitchen Supervisor.
• Communicates effectively with third-party service providers (cleaning services, security provider etc.) to ensure that operating guidelines are met at all times.
• Maintain a high customer awareness along with all BOH personnel having a mindset of Customer’s first approach.
• be financially aware of costs involved in the BOH operations, responsible to control costs with emphasis on menu planning experience, food cost analysis, wastages, practices and procedures.
• To maintain high level of teamwork by showing co-operation and support to colleagues. To have a positive impact, taking personal responsibility and initiative to resolve issues.

Requirements

The ideal candidate will have had experience in a similar role with an American casual dinning restaurant such as Chilies, Fuddruckers, TGI Friday's, Applebee’s, Nandos, Red Lobster, California Pizza Kitchen, or a similar chain.

Additionally the below requirements are necessary for this role:

• Handled at least a pre-opening Outlet.
• Knowledge on Menu design/ concept development, Menu Engineering and food Cost Management.
• PIC Certified, HACCP and Food Hygiene/ Safety systems knowledge or similar desired.
• 6+ years’ experience with at least 2 years on the same position as a Sous Chef.
• Gulf Region experience
• Good communication skills, oral and written. Able to confidently interact with Clients/ Guests.
• Good knowledge of MS Office/ applications
• Highly and Self-motivated, good adaptability.
• Driver’s License.
• Salary, Full Package 9K min- 12K max.

About the Company

Incepted in the late 70's, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.

Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.

CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.

Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.

In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.

Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.

The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.

Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.

Together we make a difference.