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Job description / Role
Summary
Hyatt is extremely pleased to prepare the opening for the Grand Hyatt Jeju with a new vision of the Grand Hyatt brand in Jeju, reflective of the island's unique environment, and providing travelers with our first-class integrated resort service and hospitality. The hotel will be one of the largest Hyatt hotels with 1,600 rooms, 14 food and beverage outlets, and approximately 1,200 square meters of meeting space, indoor and outdoor pools, fitness center, two spas (Western and Korean) with a total of eight treatment rooms and a kids club.
General purpose of job is to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be responsible to host and foster a relaxing and smooth guest experience at the two Spas, Jjimjilbang Spa & European Spa, and assists with questions and guiding guests to Swimming Pools, Kid's Club, and Fitness Club. Primary responsibilities include answering calls, booking treatments and day usage, guest registration, and processing forms of payment to include room charges, credit cards, and cash.
Requirements
Qualifications
To be Successful in This Role, You Will Require to Have;
- Refined Korean verbal and written communication skills and communication in Chinese and/or English preferred
- Intermediate computer skills
- Minimum of two years of experience working at a luxury hotel/spa preferred
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.