Ref: RP719-238

Job description / Role

Employment: Full Time

The Spa receptionist primary responsibility is to provide the guest with a warm and inviting welcome into the Fairmont Bab Al Bahr Health Club. They will provide efficient and courteous services to guests and members at all times, and have thorough knowledge and details of all the health club and its offerings.

Hotel Overview:
Fairmont Bab Al Bahr, "gateway to the sea" boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly contemporary architecture, this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites, including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.

Summary of Responsibilities:
Reporting to the Recreation Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offers professional, engaging and friendly service
• Welcomes and assists guests’ according to Accor Brand Standards.
• Is an ambassador of Fairmont Bab Al Bahr by providing memorable guest experiences
• Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests
• Ensures sufficient stock of items in all service areas including towels, water, beverages, magazines, newspapers, clean headsets, and amenities
• Maintains accurate records, as well as tracking, of all personal training clients, with a special emphasis on proper procedure and protocol
• Safeguards all clients, guests, and members throughout each experience, while upholding the philosophy of the health fitness center
• Follows Occupational Health and Safety regulation
• To have a thorough knowledge in the SOPs emergency action and health and safety procedures..
• To ensure members and guests adhere to the hotel rules and regulations around the pool areas.

Requirements

Qualifications:
• Previous experience is an asset
• Must possess outstanding guest service skills, professional presentation and sophisticated verbal and written communication skills
• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
• Proficient in English language (verbal and written) with a second or third language as an asset
• Must be able to handle a multitude of tasks in an intense, ever changing environment
• Must be flexible in terms of working hours, and able to work with little or no supervision

Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift

Visa Requirements:
Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin.

Living and working in Abu Dhabi: Abu Dhabi, the capital, is the largest of the 7 Emirates which make up the United Arab Emirates, one of the world fastest growing tourist destinations. When you choose to live and work in Abu Dhabi, you will find that we offer competitive salaries, service charge, quality medical benefits, meals and furnished accommodation. There are currently no income taxes in the United Arab Emirates. Abu Dhabi’s heritage is rooted in Islamic traditions and living here will prove to be a unique life experience.

Apply Today: Whether you're launching your career or seeking meaningful employment.

About Fairmont Hotels & Resorts

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests

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Receptionist salaries in UAE

Average monthly compensation
AED 4,000

Breakdown available for industries, cities and years of experience