Posted
Ref: RP714-25802

Job description / Role

Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Healthcare
Company Industry
Travel, Hotel & Tourism

Company description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.


Spa treatments

  • Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
  • Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

  • Guest experience & care

  • Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
  • Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

  • Operational support

  • Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
  • Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
  • Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

  • Team collaboration

  • Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
  • Participate in training sessions and team meetings to enhance skills and align with the hotel's standards.
  • Observe all brand operating standards.
  • Follow all workplace safety and security policies and procedures. Report accidents, injuries, and incidents to the reporting manager immediately.
  • Participate and contribute actively in all corporate social responsibility and sustainability initiatives organised by the hotel.
  • Perform any other duties and responsibilities that may be assigned.

  • Qualifications

  • Certified as spa therapist
  • With 2-5 years of experience in the same field in hotel industry
  • With good English communication skills
  • With pleasing personality and a well-focused individual
  • Able to handle pressure at work and capability to multi-task
  • About the Company

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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