Spa Therapist

Job description / Role

Company description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment where life lives and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, fitness centre, kids club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job description

Spa treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest experience & care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel's standards.
• Observe all brand and operating standards and/or LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries, and incidents to reporting manager immediately.
• Participate and contribute actively in all corporate social responsibility and sustainability initiatives organised by the hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as spa therapist
• With 2-5 years of experience in the same field in hotel industry
• With good English communication skills
• With pleasing personality and a well focused individual
• Able to handle pressure at work and capability to multi-task

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.