Specialist - Business Improvement - Fulfillment

Job description / Role

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse," which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

This role focuses on analyzing and optimizing warehousing processes to improve efficiency, accuracy, and cost-effectiveness. It requires strong analytical skills and cross-functional collaboration to identify bottlenecks, implement improvements, and enhance overall warehouse operations.

Key Accountabilities:

• Assess current warehousing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Conduct time and motion studies, workflow analysis, and root cause analysis to establish baseline metrics and prioritize improvement initiatives.
• Support in conducting assessments that ensure compliance with operational and quality standards while identifying areas for corrective action.
• Assist with sustainability-related initiatives through research and reporting on best practices.
• Research new products, tools, and technologies relevant to warehousing and process improvement to enhance operational effectiveness.
• Initiate and support continuous improvement initiatives (Lean, Six Sigma) to enhance speed, accuracy, and cost-effectiveness in warehouse operations.

Ideal Candidate Profile

Core Knowledge & Experience:

• Proficient in data analysis and root cause identification for process improvement.
• Minimum 3 years in warehousing or logistics, with a focus on quality and process improvement.
• Skilled in Lean, Six Sigma, or similar methodologies to optimize operations.
• Experienced in cross-functional collaboration with various teams to drive improvements.
• Bachelor's in Engineering or Supply Chain preferred.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply. It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Supply Chain & Logistics

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.