Job closed
Ref: HP332-431
Job description / Role
Job purpose
The purpose of this position is to be responsible for managing and developing collection strategies focusing on segmentation of delinquent accounts for further collection actions to cure delinquency and reduce bad debt. This responsibility encompasses strategy development and performance monitoring. The role is supervisory in nature, requires close monitoring of collection performance, analyze portfolios running strategies and recommend refinement to achieve financial KPIs and reduce bad debt
Requirements
Minimum experience:
• Minimum of 10 years' experience with strong background in data and financial analysis and statistical modeling
Minimum education:
• Minimum Bachelor's degree, preferably Post Graduation Degree in Economics, Mathematics, Statistics, Operations Research, Business Administration, or other quantitative analysis degree is a must
• Additional Finance certification or accreditation is a plus
Knowledge and skills:
• Strong understanding of credit control and collections policies, practice and procedures.
• Proven Team management skills with culturally diverse teams to achieve aggressive financial and operational targets.
• Good presentation and report writing expertise.
• Strong communication, influencing and negotiation skills.
• Natural ability to build trust and rapport with other department work colleagues
• Attention to detail
• Understanding of IT systems and quality assurance processes
• Ability to adapt to changing priorities, workload and tasks
• Comfortable working with people at senior levels.
• Fluent in English and preferably also in Arabic
About the Company
du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.
du has three broad target segments:
Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.
Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.
The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.