Specialist - Human Resources

Dubai Parks and Resorts

Dubai, UAE

Ref: RP195-126

Job description / Role

Employment: Full Time

Play Your Part

Major areas of responsibility/management include, but are not limited to, employment of mid-level, supervisory and line staff, administration, organizational development, provide professional support to HR Department in devising and implementing recruitment strategy, managing manpower planning & budgeting, employee relations, compensation and benefits and HR day to day Operations. Work closely with Director - Human Resources in implementing, achieving and maintaining LEGOLAND Dubai & LEGOLAND Hotel, DXBE and Merlin's goals and objectives.

Main Duties

- Direct and oversee all LEGOLAND Dubai & LEGOLAND Hotel recruitment and hiring activities/processes from initial requisition through hire. This includes active recruiting, sourcing, screening, skills testing, pre-employment checks, compliance, arrangements of interviews with respective line managers, negotiating contract terms, selecting candidates and ensuring their smooth joining
- Assist in recruitment and interviewing of candidates for all positions (mid-level, supervisory and line staff)
- Monitor staff turnover and recommend changes and improvements
- Advise managers of potential human resources opportunities
- Utilize proactive recruiting techniques and develop industry contacts to hire qualified and talented individuals
- Develop necessary pre-employment skills testing across LEGOLAND Dubai & LEGOLAND Hotel
- Develop and maintain strong relationships with a variety of professional, minority and community groups as well as educational institutions to foster recruitment efforts
- Maintain a current awareness and knowledge of UAE labor laws and compliance requirements and ensures compliance with all Equal Employment Opportunity and other government legal and corporate requirements
- Provide staffing status reports, hiring trends and analysis
- Ensure utilization of existing manpower in terms of proposing transfers, promotions, job enrichment etc.,
- Write job descriptions of new or revised positions, ensure their availability, analyze and recommend appropriate compensation packages as per the compensation guidelines
- Manage bulk recruitment of junior staffs according to agreed manpower schedules
- Propose a Career Progress Framework for employees for succession and talent management
- High priority has to be given to a healthy Emiratization for all positions with respect to culture understanding
- Training to be conducted for Hiring Managers to guarantee an efficient use of the recruitment software
- Regular reports to be presented to Director Human Resources and Hiring Managers to update them on recruitment status and outline difficulties
- Participate in implementing annual objectives for the Human Resources Department, including a departmental mission statement
- Maintain and ensure adherence to all personnel-related policies and procedures
- Respond in courteous, professional and rapid manner in order to resolve all employees' issues
- Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks
- Maintain park's human resources information system so as to provide accurate employee records that comply with all applicable general and local laws
- Provide direction and support in the administration of the disciplinary process
- Handle employees' related queries, grievances on regular basis to ensure fairness and consistency in all HR related approaches and confidence building between HR and employees
- Interact with PRO to administer new employees' employment related matters
- Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained
- Any other duties as may be reasonably requested by the Management Team

Health & Safety

Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated


Are you a Star?
In order to be qualified for this role you should possess the below criteria:

- Preferable Bachelor degree
- Substantial work-related experience as Assistant Manager
- Human Resources or equivalent work experience for 4 or above years in Hospitality or Theme Parks.
- Very strong administration skills
- Able to focus and prioritize
- Fluent English in both oral and written
- Advanced Excel experience
- Interview Skills
- Previous work experience in Hospitality or Theme Park
- Able to guide and lead co-workers
- Training and Coaching knowledge
- Familiar with Social Media (Linkedin / Facebook / Instagram….)
- Ability to access, input, analyze and retrieve information from computers
- Good knowledge of wage and salary, employment and benefits administration and payroll
- Knowledge of local Employment Act and UAE Labor Law
- Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the labor situation
- Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions
- Ability to create, implement and monitor organization, park and staff goals, strategies and policies
- Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
- Other L&E/Hospitality industry experience

The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014

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