Specialist - LEAN Transformation

Job description / Role

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

The LEAN Transformation Specialist will play a critical role in analysing, designing, and implementing operational improvements within the Group's portfolio of channels and brands. The role requires technical expertise in LEAN methodologies and tools to create value stream maps, conduct gap analyses, and track project outcomes. The Specialist will also collaborate with cross-functional stakeholders to ensure the effective execution of optimization projects.

• Strategical
  • Conduct detailed assessments to identify opportunities for LEAN initiatives and operational improvements.
  • Align improvement projects with brand goals and operational strategies.
  • Contribute to the development of detailed project plans and timelines.
• Technical
  • Perform detailed data analyses to identify inefficiencies and quantify improvement potential.
  • Create and maintain value stream maps (VSMs) to document workflows and identify waste.
  • Use tools such as Power BI or Tableau to develop and present performance dashboards.
• Operational
  • Conduct workshops and gap analysis sessions with operational teams to identify pain points.
  • Help define and document standard operating procedures (SOPs) based on optimized processes.
  • Monitor and report on KPIs such as lead time, costs, and product availability.
• People Management
  • Build strong working relationships with operational and brand teams to facilitate data collection and process reviews.
  • Act as a liaison between departments to ensure smooth project execution.
  • Provide mentorship to associates, helping them develop their technical and analytical skills.

Ideal Candidate Profile

• Bachelor's degree in engineering, business, or logistics.
• 2-5 years of experience in operations, supply chain, or process improvement in retail or consulting.
• Proficient in data analysis tools (Tableau, Power BI, Excel).
• Working knowledge of value stream mapping and process optimization tools.
• Strong analytical skills.
• Excellent communication, presentation, and interpersonal skills.
• Customer centricity.
• LEAN or Six Sigma Green Belt is a plus.
• Arabic proficiency is advantageous.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.