Staff Account Manager - Digital Sales Direct

Job description / Role

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:

The Staff Account Manager is responsible for identifying new sales opportunities within the assigned territory with both existing and new accounts, managing and solving conflicts with clients and channel partners and meeting time deadlines for customer accounts among to other responsibilities.

Essential Responsibilities:

Work closely with the other staff members in all GE businesses to facilitate and support growth in service, software, and outcome-driven revenue generation. S/he will partner closely with leaders to help drive the creation and development of an overall sales readiness vision in the context of our expanding global business.

- Develop a solution selling framework for GE Healthcare Digital— tailor deal lifecycle, enablement deliverables, required resources, technology support, maturity model, sales methodology etc.
- Add value to the customer's business and maintain a goal oriented approach to the business partnership
- Inform customers of how they benefit by partnering with GE and how our solutions deliver results
- Gather information from resources internal and external to our customers to create a clear picture of their needs, their place in the market, and of what GE can provide to achieve their objectives
- Analyzes sales pipeline and maintains an array of opportunities to ensure that sales goals are achieved
- Successfully represent GE (internally and externally) at both a strategic and tactical levels including but not limited to sharing the GE strategy regarding the Industrial Internet, as well as participating in and/or leading a customer sales calls
- Formulates the winning proposals based on a cohesive strategy that leverages deep knowledge of industry, customer and GE product
- Understands the value chain in partnerships. Develops relations with both upstream and downstream channel/partners/suppliers.

Requirements

Qualifications/Requirements:

- Bachelor's Degree in business, information technology, computer science, marketing or related discipline
- Minimum of 3 years of software industry experience with proven track record Legal authorization to work in UAE is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
- Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
- Must be able to travel 50% -/+ of the time
- Must be willing to work out of an office located in Dubai.

Desired Characteristics:

- Works with individuals across the GE Healthcare on how to create value for clients using Digital solutions for healthcare. Use industry trends and market data to collect and analyze market information as well as how to present analysis and recommendations to drive strategic commercial decisions.
- Proactive in seeking out new digital platforms to drive deeper connections with customers such as heat mapping existing relationships on LinkedIn to identify new sales opportunities, active in industry groups/blogs to gain exposure to target audiences and viewed as a domain expert.
- Develops acceptable strategies to mitigate risks triggered in RFP's and/or customers' T&Cs while meeting GE business objectives.
- Creates and delivers solution outlines and migration paths that show the evolution of a system from a baseline state to a target or future state
- Leads the implementation of economic value selling throughout customer organization.
- Thoroughly analyzes data to identify trends and issues that translate into a plan for the customer with some connection to seemingly independent problems.
- Develops acceptable mitigation strategies that consider T&Cs of customers, competition and partners and key differentiators while also meeting business objectives.
- Proactively makes or recommends decisions based on market intelligence and business knowledge that inform commercial growth strategies; Proposes alternative business strategies as appropriate; applies data visualization to support findings and develop recommendations supported by relevant data.
- Able to take products, services, solutions knowledge and connect them to customers' objectives to develop differentiated opportunities for GE.
- Proactively and independently monitors information about competitors and the overall market; champions tools, processes, and systems to track and store intelligence data; Able to clearly articulate implications of market knowledge to key stakeholders.
- Communicates the importance of understanding customer's business strategies to become an advocate for profitability on behalf of the customer
- Actively reviews accounts, meets with customers, observes sales force, etc.
- Can work independently to develop and implement a strategy that identifies ongoing customer needs; Identifies and prioritizes account growth opportunities and proactively presents new, value based solutions to client.
- Communicates the fundamentals of the customers' business; Relates specific trends or references to supplement the information provided by the customer; Develops a strategy map to show understanding of the customer's outcomes
- Coaches and trains others on how to manage account relationships to proactively identify and address client needs and convert competitive installs to GE solutions; seen by client as a strategic partner who brings value and solutions to address client's business' needs,
- Able to define your unique value prop to position your brand.
- Understands how customers and partners make money and where GE can add value; possesses basic knowledge in solution architecture and lifecycle management; Seeks confirmation (implicitly or explicitly) from customers to ensure that objectives are met; Facilitates active customer engagement.

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.