Stewarding Supervisor

Job description / Role

Play Your Part

Stewarding Supervisor leads and coordinates all activities and provides assistance to the staff of the stewarding section of F&B Department, to ensure all established service standards and procedures of the hotel and restaurants are implemented consistently, leading to guest & staff satisfaction.

Main Duties:

- Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards.
- Supervise dishwashers on assigned shift and ensure dishes, pots, pans, flatware and other kitchen items and utensils are cleaned in an appropriate and timely manner.
- Ensure all dishwashing machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically. Ensure that operating dishwasher temperatures for wash, rinse and exit are maintained as per standards and recorded.
- Demonstrated knowledge of kitchen sanitation standards.
- Does monthly stock-takes of the stewarding equipment, store par, with reference to checklists issued by the stewarding department and cost control respectively.
- Keeping track of service's operating cutleries and crockery to ensure par level for smooth operations.
- Maintain all operating equipment and raise engineering work order and co-ordinate damaged items for repair.
- Maintains performance of contracts such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedules when applicable.
- Manage and schedules weekly kitchen cleaning of very high standard.
- Uphold Kitchen cleanliness and hygiene of kitchen and follow HACCP program as lead by HACCP Officer, including physical cleaning of areas as required.
- Assist inventory clerk on the organization, maintenance of the general storeroom's operating and cleaning supply stocks.
- Provide sufficient quality equipment (china, glasses, silver) to the outlets, kitchen, and banquets for their operations.
- Perform walkthrough with Food & Beverage Manager and Head Chef on a regular basis.
- Ensure all storage room are kept clean and organized.
- Communicates and cooperates with all management and line staff employees.
- Checks the daily function sheet and makes sure that the chafing dish and other kitchen equipment being prepared.
- Ensures that the minimum level of labor is used to perform the required level of service without impacting service standards.
- Organize work assignments, make recommendations with regards to training, performance evaluations, and discipline for stewards.
- Assist with the team member for inventory of Small Operating Equipment / Furniture, Fixtures & Equipment.
- Checks breakage in all outlets and prepares daily and monthly reports.
- Ensures decoy system is used when clearance is done.
- Maintains a daily logbook of all daily reports and complaints.
- Ensures hygiene and cleanliness all around the kitchen, food production and food storage areas during active walks per shift.
- Ensures that all reporting colleagues always maintain a high standard of personal hygiene and grooming.
- Ensures that silverware, glassware, chinaware, pots, and pans are properly washed, cleaned, dried and stored according to established standards.
- Clean ovens, hoods, filters, drains, according to schedule or as specified by the Head Chef or Chef of their respective area of responsibility.
- Train and supervise the Stewarding team in following policies and procedures.
- Conducts daily meetings with the stewarding outsource and provides hotel information and any event requirements.
- Perform any other reasonable duties as required by the Food & Beverage Manager or Head Chef from time to time.
- To take all reasonable measures not to handle food or food contact surfaces in a way that is likely to compromise the safety and suitability of the food.
- Is aware of and follow general rules in food safety and food hygiene.
- Carries out any other reasonable and lawful request directed by the Management.
- Represents the Company in a positive and professional manner.
- Adheres to the Company's Rules, Regulations, Procedures and Policies at all times

Health & Safety:

- To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.
- Ensures a healthy, safe working environment. Maintain high standards of personal hygiene of staff (hairs, hands, shoes, uniform etc.)
- Maintains and always ensures confidentiality.
- Ensure compliance with local legislations and statutory Health Safety & Security codes of practice.
- Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health, Safety & Security requirements.
- Conduct routine inspection of the area and ensure that all work area plant and equipment are safe to operate.
- Ensure that staff wear the mandatory personal protective equipment and are adequately trained to carry out safe work practices and are fully aware of emergency and evacuation procedures.

Requirements

Are You a Star?

In order to be qualified for this role you should possess the below criteria:

- Minimum High school or Equivalent
- Intermediate knowledge of Microsoft Word and Excel programs
- A minimum 2 years' experience as Supervisor Steward or 4 years of experience as Steward in a high end five- or four-star hotel
- HACCP and EFST Knowledge
- Strong interpersonal, problem solving abilities and communication skills required
- In Depth Knowledge of Stewarding Operating procedures
- Knowledgeable of chemical and sanitation guidelines
- The ideal candidate will be a friendly, respectful individual with good cross cultures sensitivity and a concern for quality and an eye for details
- Will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team
- Fit and Healthy
- Fluent in English [writing and reading]

Desirable:

- To attain the Food Safety and Food Hygiene specified by the standards/legislation.

The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014