Store Manager (Luxury Retail Industry)

Adecco

Dubai, UAE

Ref: KP164-913

Job description / Role

Employment: Full Time

The Store Manager will be responsible for managing all store operations according to the Company’s guidelines and procedures and for supervising the store team in order to maximize sales and profitability, with a focus on providing and exceptional level of customer service and developing and expanding the store customer' database.

Maximising store profitability
- Maximize the store sales performance willing to exceed the targets set by the Company
- Monitor and supervise the store staff to maximize sales
- Analyze selling and profitability of the store and take actions when required in order to obtain the highest profitability of the store
- Deliver reports to management when required

Customer experience and clienteling
- Ensure the highest levels of customer service to support the growth of sales and develop customer loyalty according to Company selling ceremony
- Maintain and expand the customer database by keeping customer data and by delivering client outreach and clienteling actions

Manage HR aspects
- Recruiting, training, coaching, counseling, appraising and disciplining the store team
- Develop and motivate the store team in order to meet sales targets and follow the customer service standards
- Set goals for the store team, including KPIs
- Conduct annual appraisals and regular performance reviews for store team members

Stock and visual merchandising
- Enforcing and ensuring all policies and procedures are complied with attention to loss prevention
- Manage stock levels and make key decisions about stock control following Company's procedures
- Implement and maintain all visual merchandising guidelines and directives
- Ensure that presentation and visual standards are respected according to the corporate Visual Merchandising directives and strategy

Other operational functions
- Organize special promotions, displays and events in line with corporate directives and when required from the Company
- Maintain awareness of market trends by monitoring local competitors and trends, innovations and technology developments within the industry

Requirements

- Fluent in English
- Minimum of 3 years' experience in management in the luxury retail industry
- Target driven
- Proven track record in achieving sales targets
- Experience in leadership, motivation, training and development of retail staff
- Excellent communication and 'people' skills
- Strong commitment to customer service
- Ability to work under pressure
- Confidence, initiative and enthusiasm
- Organizational, managerial and entrepreneurial skills
- Decision making ability
- Teamwork and relational skills
- Good communication skills
- Problem solving ability
- Flexible to adapt to a changing environment

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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Lab Chemist salaries in Oman

Average monthly compensation
OMR 450

Breakdown available for industries, cities and years of experience