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Stores Controller - Subject to Contract Award

Serco

UAE

Ref: LP119-523

Job description / Role

Key purpose
• To provide and ensure that all materials, stores and equipment arrive on site when planned. Inspect, receipt, store and distribute all supplies whilst maintaining accuracy and integrity of the store’s inventory records for accounting purposes using a CMMS stores module.
• Maintain a clean and safe working environment adhering to all Health & Safety legislation, good working practices, and local working procedures. Maintain and update the stores and keep in good order to reflect company standards.
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Structure and reporting relationship
Reporting to the Site Services Manager.

Based on the specific requirement of the role

Key accountabilities
• Receive all ordered items, materials and equipment stores from suppliers and contractors.
• Receipt and inspect all materials arriving on site to ensure that the items are the items ordered, of the standard required, in good order and fit for purpose. Reject all substandard goods.
• Manage all stock movements and a follow through with any discrepancies that arise and ensure all details, variances and discrepancies in received stock is recorded accurately and communicated to management and/or suppliers.
• Keep accurate records for all inwards and outwards inventory movement to keep the working area / stores free of hazards as per the company’s health and safety policy reporting any potential dangers to the line manager as soon as they arise
• Process claims where required on faulty stocks, late deliveries and short deliveries to accurately pick stock items in accordance with the outgoing paperwork ensuring conformance to the customer’s requirements.
• Active in all HSE requirements and Codes of Conduct for the company
• Adhere to all Risk Assessments/ Method statements to ensure safe working practices
• Provide a high level of storage conditions and dispatching of stock to colleagues as required.
• Raise delivery notes against the stock outgoing items.
• Provide a high level of Safety & Security of stock
• Inspect incoming stock numbers adhere to the purchase order and delivery note
• Inspect and reject stock not fit for purpose
• Store stock accurately in correct location as detailed by the computer system
• Maintain effective stock control utilizing the computerised stores system
• Administer and maintain all paperwork and delivery notes and ensure they are filed for audit inspection.
• Ensure minimum and maximum stock thresholds are maintained at all times
• Participate in audit stock taking
• Keep the stores clean and tidy at the correct temperature at all times.
• Ensure all areas of the store are safe and fit for purpose.
• Drive to deliver stores as required.

HSQE Responsibilities and Information Security Responsibilities
• To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organizational HSE responsibilities
• Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
• Ensure compliance with all training requirements of Serco and ?ensure adherence to these requirements at all times whilst in employment
• Awareness of the Integrated Management System (IMS) and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements.
• Understanding of personal responsibilities and contribution to achieving compliance with the IMS requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.
• Use safety systems of work, safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working for Serco have controlled premises/systems.
• Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.
• Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.
• Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.
• Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
• To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
• Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
• Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

Requirements

• High School Diploma.
• Vocational training in building services systems is an advantage.
• Knowledge of building services consumables and spares.
• Self-motivated with sound analytical skills and work on own initiative.
• Fluent in the English Language both written and oral.
• Problem solving and decision making.
• Customer service focused.
• Operation of stock rotating systems.
• Operation of hand held PDA/Computer based stock systems.
• Excellent customer service and interpersonal skills.
• Well organized and focused on customer service and service delivery.
• Meticulous attention to detail.
• Ability to work under pressure, prioritise and multi task.
• Self-motivated and ambitious to provide the best storage practices.
• Must be physically fit with the ability to meet physical requirements including lifting 25Kg and moving in a variety of standing, sitting and walking throughout the day, repeated twisting of the torso while lifting and pulling inventory from shelves, regular lifting , occasional climbing of ladders etc.( Manual Handling and Risk Assessment training will be provided.
• Experience in a stores complex operations preferred with a good knowledge of min/max systems
• Experience in the use of CAFM stores systems, (Concept Evolution an advantage)
• Knowledge of admin, logistics, issuing of materials.
• UAE Driving License
• English language written and oral mandatory

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

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