Strategy Manager, Performance & Sales Training

Job description / Role

Our Cargo Division team is growing and on a transformational journey to ramp our operations globally. In this role, you will be accountable for the overall project management office for Cargo, leading transformation projects, assisting large projects and tracking the progress of performance improvement initiatives. Liaise with the Corporate Strategy & Transformation team and assist Cargo Leadership with the preparation of Board and Strategic Presentations and with the development of business area scorecards.

Accountabilities:

Performance management and business area scorecards:

- Support the process of setting of KPIs, weights, and targets for the scorecard of each business area, including detailing and documenting the calculation formula, process and owner for each KPI
- Drive monthly tracking of a subset of business area scorecards, as per set definitions/ owners, facilitate discussion, ensure alignment with each business area owner and their appointees and understanding of major deviations vs. previous periods and targets (business areas to be allocated by team member)

Profit improvement initiatives:

- Support the identification of profit improvement initiatives, generally during the budget cycle but also throughout the year through partnering closely with the business and the finance business partners, and understanding/ finding initiative opportunities, as well as challenging for further impact and ensuring alignment with set strategic priorities
- Track the impact of profit improvement initiatives, having a detailed understanding of its calculation, and provide regular updates on progress and outcomes to senior team members (initiatives to be tracked to be allocated by team member)
- Follow up on the execution of the plans set for key profit improvement initiatives, driving action and raising flags whenever adequate (key initiatives to be allocated by team member)

Support the consolidation of presentations for meetings of the Board of Directors, Strategy & Investment Committee:

- Support the collection of inputs and the creation of decks and other materials for Board of Directors' meetings, ensuring the highest level of quality and relevance to the agendas discussed
- Ensure deep understanding of the topics being brought forward, discussing with relevant stakeholders as adequate and ensuring alignment on the presented materials (topics to be allocated by team member)

Other strategic initiatives:

- Develop ad-hoc impactful communication materials, including crafting compelling narratives, clear visuals, and concise documents, for senior leadership and key external stakeholders (materials/ meetings to be allocated by team member)

Education & Experience:

- Bachelor's Degree Required, Master's Degree Desired, preferably in Finance or Management;
- Strong Excel and PowerPoint skills, with a large toolbox of visualisation tools/techniques
- Preferably 2-3 years airline domain experience, and ideally bring experience from other sectors such as Retail or Hospitality
- At least 5 years functional experience including consulting, strategy, financial roles

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonization.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.