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Ref: SP779-31

Job description / Role

Employment: Full Time

Position Announcement:

The University of Balamand Dubai (UOBD) invites applications from appropriately qualified candidates to fill the following position, which is available for immediate appointment.

Student Services Coordinator

Position Summary:

• Organizes and coordinates the implementation of the functions and tasks that are part of the day-to-day management of the OSS.

Responsibilities:

• Supports the OSS Director in all aspects of managing the OSS
• Contacts (by email and/or phone) students and all other parties that are served or that request services by the OSS to facilitate delivery of the specific service
• Builds and maintains a database of all relevant data for the different functions of the OSS
• Draws up plans and schedules for all activities and events organized by the OSS
• Liaises with internal and external parties as required to implement events and other functions of the OSS
• Organizes all aspects of planned OSS events including logistics, procurement, announcements, attendance, IT support and other requirements
• Manages content and postings on the OSS webpage and on social media in coordination with designated UOBD staff and IT Support
• Proposes improvements that enhance the processes and workflow within the OSS
• Carries out other tasks related to the OSS functions as requested by the OSS Director

Requirements

Academic Qualification:

• A minimum of a Bachelor’s degree in Business or other appropriate field from a recognized / accredited university that follows the American model of higher education.

Professional Experience:

• A minimum of 3 years in the same or a similar capacity, preferably in a higher education institution that follows the American model.

Other Skills / Requirements:

• Student focused with a genuine concern for student wellbeing
• Dynamic and energetic
• Highly organized
• Has initiative and motivation
• Proactive and able to work with minimal instructions
• Excellent time management skills
• Excellent “people” skills
• Ability to work under pressure, prioritize and meet deadlines
• Excellent oral and written communication and presentation skills in English and Arabic
• Well versed with relevant IT tools, applications and software packages
• Creative and innovative
• Team player

About the Company

The University of Balamand Dubai (UOBD) was established in the UAE in 2017 as a private, independent institution of higher learning, located at Dubai Investments House, Dubai Investments Park (DIP). Licensed by the Ministry of Education (MOE) of the United Arab Emirates, UOBD opened its doors in September 2018. The academic programs offered by UOBD in the different disciplines are accredited by the Commission for Academic Accreditation (CAA) of the MOE; new programs are under review for Initial Accreditation by the CAA. UOBD enjoys the support of Dubai Investments PJSC and builds on the long-standing reputation and legacy of the University of Balamand in Lebanon (UOB). UOBD operates as an independent institution in the UAE under an exclusive license from UOB to use the name and intellectual property of UOB. UOBD follows the North American model in the design of its programs and curricula and in its organizational setup. UOBD’s educational philosophy is based on the liberal education model, which aims to provide students with a transformative, holistic learning experience that enables them to achieve professional success, realize their personal aspirations and contribute to the advancement of society and humankind.

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